Published Release Notes

Revamped view authoring in Cosmos React

Applications that use Cosmos React now feature updated case and portal authoring tools, including more templates, improved view editing, and more intuitive management of UI components.

This change empowers citizen developers to build applications through configuration as opposed to customization, and reduces development time while also providing a prescriptive environment for creating optimal customer experience.

For more information, see Configuring forms and views.

Enhancements in list view authoring and run-time editing of Cosmos React tables

Cosmos React tables now offer an enriched and more convenient way of authoring and editing. You can now achieve the following results:

• Enable editing in the list view template that holds your table so that users can instantly change values inline or preview and edit a referenced object from the table in a pop-up window.
• Change the label, format, or helper text for a column at design time.
• Create multiple preset views with different filters, and switch between these views at run time.
• Perform a variety of optional actions on a table row, such as update, change stage, preview, and open a row in a new tab.

These enhancements result in a better user experience by making tables more customizable, intuitive, and interactive.

For more information, see Enhance the user experience with new Cosmos React tables (8.6), Configuring a React table in a section (for Theme Cosmos applications), and Configuring lists (for Cosmos React applications).

Improved capability to attach content in offline-enabled applications

The feature for attaching content in applications while in offline mode has been enhanced. A list of attached content is displayed in the application while in offline mode. You can view or delete attachments if the application has not yet been synchronized with the server. You also can change the maximum size of a file that you can attach while working in offline mode. This option gives you the flexibility to select the right size of attachment for a specific application for performance, memory limitation, or security reasons.

For more information, see Attach content support in offline mode.

Quickly preview laptop, tablet, and phone views for Case Manager portals

You can use the Mobile preview item from the Operator menu to rapidly preview how the current portal is displayed in the default browser window size on laptops, tablets, and phones. You can view either portrait or landscape orientations for both tablets and phones. Because you do not need to use actual devices for testing, development is faster and easier.

For more information, see Mobile browser preview for laptops, tablets, and phones.

Quickly attach a file to a case directly on a user form

In form configuration, the Attachment field type allows users to attach files directly to the form rather than performing an additional action.

For example, an insurance adjuster can take a photo of a vehicle and add the photo directly to the form. When the field type is configured as an attachment, at run time a new section is auto-generated with an attachment control that includes a read-only text input field and a browse button.

Create pluggable web storage components for case and Pulse attachments

You can now implement and post your own pluggable web storage components for use with case and Pulse attachments. These web components can be plugged in to Pega^® Platform without the need to make changes to Pega Platform itself. The ability to create a pluggable web storage component is useful when you want to use a web storage provider that does not have an existing pluggable web storage component.

For more information, see Guidelines for creating pluggable components for storing and sourcing case and Pulse attachments.

Ability to train the text analytics model based on email attachments

You can now train the text analytics model for Pega Email Bot™ based on training data from email attachments. As a result, you improve the natural language processing (NLP) analysis for your email bot so that your system detects the correct language, sentiment, topics, and entities from both the body of emails and their attachments. By default, you train the text analytics model based only on training data from the body of emails.

For more information, see Enabling training the model based on email attachments.

Enhanced Pulse gadget for Cosmos React

Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.

For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.

Chart drilldown capabilities extended to dashboard widgets

When the chart for a report is displayed in a dashboard widget, you now can click any part of the chart to drill down and view the subset of data for that part. This enhancement provides you with an accurate view of the data that determines the report results. Previously, this capability was provided only in the Report Viewer.

Link URLs to applications, requirements, and specifications

In addition to files, you can now attach URLs to applications, requirements, and specifications by using the Add/Edit Attachment modal dialog box in Pega 7. This change allows you to link directly to dynamic content in other URL-based systems rather than link to a static file of that content.