Published Release Notes

Translation support added to application guides

You can now localize the content in your application guides. By referencing paragraphs instead of rich text in your chapters and tasks, you can provide guidance to users in their native language.

For more information about application guides, see Creating a guide for end users.

Data entered in a new harness is lost after a sync operation

If you create a case in an offline-enabled application and enter data in a new harness, this data is lost after you click Submit and the sync operation takes place. For more information, see Offline capability and Enabling offline support for cases.

Fetch quality metrics for Pega unit tests by using the REST API

You can use the REST API to fetch quality metrics for the Pega unit tests of your application, such as unit test compliance, unit test execution results, test coverage, and guardrail compliance.

You can use the metrics returned by the service for gating purposes in a release pipeline.

For more information about the Pega API, see Pega API for Pega Platform.

WSDL generation error prevents invocation of SOAP services

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

1. To download the WSDL from Pega Platform:
   1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
   2. Click the URL to display the XML.
   3. Save the WSDL file to your local system.
2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
3. Save your changes to the local file.
4. To reload the WSDL into Pega Platform:
   1. In Dev Studio, open the Configure menu.
   2. Select Integration > Connectors > Create SOAP Integration.
   3. In the New SOAP integration wizard, select Upload WSDL from File.
   4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Upgrading to the secure threading mechanism for email bots

In Pega Platform™ version 8.6, Pega Email Bot™ includes a more secure threading mechanism to help track emails from customers and other stakeholders in separate threads for an email triage case.

Upgrade impact

If you upgrade from Pega Platform version 8.5 or earlier, in which you configured an Email channel, perform the following steps to ensure that your system uses the new secure threading mechanism:

• Update the service email rule that the system uses to send an email reply as the initial acknowledgment.
• Update the email reply template in the data transform rule that the system uses when a customer service representative (CSR) sends the reply.

For more information about creating an initial acknowledgment email and email reply template, see Creating outbound email templates. For more information about the secure threading mechanism, see Use a secure threading mechanism in emails.

What steps are required to update the application to be compatible with this change?

For the initial acknowledgment email used by your email bot, update the service method for your email listener rule. On the Response tab for this service email rule, expand the Message contents section. In the Message data section, you specify the rule that defines the structure of the content of the email body. In Pega Platform version 8.6, you use for this purpose the pyEmailAcknowledgement correspondence rule that takes into account the selected built-in template. This template includes the security code tag that the system uses for the secure threading mechanism. If your application uses a different rule in the Message data section, update this definition to match one of the built-in correspondence template rules, for example, EmailAckTemplate_Clear.

The pySetEmailBotReplyTemplate data transform rule sets the name of the email correspondence rule that the system uses as the email reply template. If you do not want to use the default approach using the Classic, Cobalt, or Clear outbound email template themes, override this data transform rule to set the email correspondence rule name for the Param.ReplyTemplate target in the Source column field.

For more information about how to update the service email rule and the data transform rule to ensure that your system uses the secure threading mechanism, see Upgrading to the threading mechanism available in the 8.6 version.