Published Release Notes

New mobile capabilities in Pega Express

In Pega Express, you can now configure offline case types and quickly build a custom mobile app from the Mobile app tab in the settings. You can apply branding, use certificates, and take advantage of device capabilities such as geolocation tracking. If you set up signing certificates (Android, iOS) and provisioning profiles (iOS) for the custom mobile app in the Designer Studio, you can also access them in Pega Express.

For more information, see Building mobile apps.

Conversion of single-step assignments is no longer required

You no longer need to create a single-step assignment in a case type and then convert it to another supported step type. Instead, you can use the + Add step option in Case Designer to add any step type directly to a process in a stage. This change delivers a more consistent experience to users who are working in Case Designer and Process Modeler.

The following table lists the step labels in Case Designer that were updated to support this change.

For more information, see Adding a step to a process in a stage.

Team management

As a case manager or manager of a team, you can manage all your teams and direct reports on the My Teams page in Case Manager. You can create teams or delete existing ones, as well as update team membership and work queues assigned to the team. You can also update and manage workload, time off, and skills information for individual team members. Social collaboration through Pulse is also available for both teams and individual users.

For more information, see Managing team information and work queues.

Enhanced data modeling

You can now create data types quickly in Pega Express. Use the enhanced Data Designer user interface to define the data model for your data types. More field types have been added, and they are categorized as simple, fancy, and complex to meet your data modeling needs.

For more information, see Data Designer enhancements.

Child case queries performance can be slow

Some customers have reported that performance is slow when they execute queries on child cases. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.

See Performance improvements for child case queries.

Updates to the Data Page rule form

You can use the enhanced Data Page rule form to specify the name of a source system in the System name field in the Data sources section. This field represents the name of the system that is associated with a data source. For example, if your data source is a REST connector that connects to an external weather service such as Google Weather API, you can enter Google Weather in the System name field for the data source. The system name is used to display the source systems for a data type on the External Data Entities landing page.

For more information, see Viewing external data entities.

Verify ML Readiness error: Upgrades from Pega 7.1.0 through 7.1.8 do not replace nonversioned rules

Upgrading from any Pega 7 Platform version between Pega 7.1 and Pega 7.1.8 to Pega 7.2 does not automatically replace nonversioned rules. If you revalidated and saved a Pega 7.1.x rule after the timestamp on the Pega 7.2 version of the rule, upgrading to Pega 7.2 does not overwrite the saved rule. You might see either of the following behaviors:

• The upgrade fails with the following error message:
  Verify ML Readiness
• The upgrade succeeds, but you might be unable to open changed rule forms.

If the upgrade fails, see the Pega 7 Platform Upgrade Guide to force the upgrade.

This known issue does not affect Pega 7.1.9. After the upgrade has finished, apply Hotfix 27288. For information about obtaining and applying hotfixes, see Hotfix Manager.

Unused agents run in background

The Update PegaRULES database table statistics agent and the Collect PegaRULES database blob size statistics agent have been added to support future development. These agents run in the background, but they do not do anything. You can, but do not need to, disable them from the Edit Agent Schedule landing page.

For more information, see Agent Schedule form - Completing the Schedule tab.

WSDL generation error prevents invocation of SOAP services

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

1. To download the WSDL from Pega Platform:
   1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
   2. Click the URL to display the XML.
   3. Save the WSDL file to your local system.
2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
3. Save your changes to the local file.
4. To reload the WSDL into Pega Platform:
   1. In Dev Studio, open the Configure menu.
   2. Select Integration > Connectors > Create SOAP Integration.
   3. In the New SOAP integration wizard, select Upload WSDL from File.
   4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.