Complete email and notification approval in App Studio
Valid from Pega Version 8.5
App Studio now supports complete email approval configuration directly in the Case Designer. Email approval settings now include composing a new message or selecting a template, saving templates to a library for future reuse, and adding attachments to an email. Additionally, you can now send the approval as a push notification to mobile users. With full configuration of email approval in App Studio, you save time and create unique and personalized email messages and push notifications in a no-code, intuitive way.
For more information, see Obtain approvals from email and push notifications from App Studio (8.5), Requesting approval by email and push notification.
Declarative Network Viewer tool uses Pega components
Valid from Pega Version 8.5
The Declarative Network Viewer tool now uses out-of-the-box Pega components. In earlier releases, the tool relied on Adobe Flash Player, which is gradually being phased out of modern browsers. This enhancement maintains the original functionality, while ensuring product and technological continuity.
For more information, see the Declarative Network Viewer article in the Pega Marketplace.
New search option for optimized tables
Valid from Pega Version 8.5
Optimized tables now support the display of a search box at the top of the table. The new search option provides an efficient way to enhance tables with a convenient text-based search functionality without coding.
For more information, see Enabling search in a table.
Improved access to Cosmos UI settings
Valid from Pega Version 8.5
The Settings tab in the App Studio case designer now includes tools for configuring Cosmos UI. With this enhancement, you can adjust design system settings without the need to specialize individual When rules in Dev Studio, which simplifies UI creation and saves development time.
For more information, see Managing Cosmos UI settings in case designer.
Additional multistep forms in Cosmos UI
Valid from Pega Version 8.5
The Cosmos design system now supports horizontal, vertical, and standard multistep forms. Multistep forms help you break a single assignment that captures many fields into multiple focused and concise screens. By providing a greater variety of formatting options, this enhancement gives developers more flexibility in UI design.
For more information, see Adding a multistep form to a stage.
Updated preview panel in Cosmos UI
Valid from Pega Version 8.5
The updated Cosmos design system now provides users with the tools to run common actions in the preview panel, without the need to open the case. In addition, you can now modify the preview panel in App Studio to adjust the buttons and tabs in the header. This enhancement creates a better user experience and accelerates case processing by reducing context switching.
For more information, see Adding tabs to the case details section.
Reports with visualizations of performance and automation levels for the email bot
Valid from Pega Version 8.5
In the Email Manager portal, you can now use built-in reports to visualize Pega Email Bot™ performance and the automation levels that are related to received emails, triaged cases, and created business cases. You can plug the reports to display the report data in other portals, for example the Case Manager portal. Based on the information displayed in the reports, you can adjust the machine learning models to achieve greater automation in the system.
For more information, see Viewing the reports for the Email channel and Built-in reports for the email bot.
Automatically update dependent applications to use the latest versions of built-on applications
Valid from Pega Version 8.5
You can now automatically update dependent applications to use the latest versions of built-on applications. When you import an archive that you created from a product rule, you can update all dependent applications to be built on the latest application versions in the archive.
For more information, see Updating dependent applications with the latest versions of built-on applications.
Business logic routing of approval steps
Valid from Pega Version 8.5
Pega Platform™ now supports routing of approval steps by applying business logic, in both App Studio and Dev Studio. Business logic uses a set of conditions to determine the most appropriate worker to approve a case by routing the approval based on defined conditions. For example, in a loan request case, the application can route the approval step to a manager if the importance of the case is set to high. For greater accuracy, business logic can also use skill set, availability, and workload to determine the appropriate worker. With business logic routing, you increase work efficiency and speed up case resolution.
For more information, see Determine a relevant case approver by using business logic (8.5), Requesting approval from users.
Low-code styling in mobile apps
Valid from Pega Version 8.5
The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.
For more information, see Applying a custom theme to mobile apps.