Agents not running after update of EAR-based deployment
Valid from Pega Version 7.1.7
If you update an EAR-file deployment and your update meets both of the following criteria, you must redeploy the prpc_*.ear file for your application server after you complete the update to avoid agent-related errors:
- Updating from Pega 7.1.7, Pega 7.1.8, or Pega 7.1.9
- Updating to Pega 7.1.10, 7.1.11, 7.2, or 7.2.1
If you do not redeploy the prpc_*.ear file, you will see the agent-related issues that are described in the support article Agents are not running.
For information about redeploying, see the Pega 7 Platform Update Guide for your target version of the Pega 7 Platform.