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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

PegaWAI ruleset deprecated in 8.5

Valid from Pega Version 8.5

Accessibility functions that were contained in the PegaWAI ruleset are now integrated into the main Pega Platform™. Consequently, the user interface in your applications now features accessibility functions out of the box, so you no longer need to use the PegaWAI ruleset to ensure accessible behavior in your application.

For more information, see Building an accessible UI.

Upgrading to the secure threading mechanism for email bots

Valid from Pega Version 8.1

In Pega Platform™ version 8.6, Pega Email Bot™ includes a more secure threading mechanism to help track emails from customers and other stakeholders in separate threads for an email triage case.

Upgrade impact

If you upgrade from Pega Platform version 8.5 or earlier, in which you configured an Email channel, perform the following steps to ensure that your system uses the new secure threading mechanism:

  • Update the service email rule that the system uses to send an email reply as the initial acknowledgment.
  • Update the email reply template in the data transform rule that the system uses when a customer service representative (CSR) sends the reply.

For more information about creating an initial acknowledgment email and email reply template, see Creating outbound email templates. For more information about the secure threading mechanism, see Use a secure threading mechanism in emails.

What steps are required to update the application to be compatible with this change?

For the initial acknowledgment email used by your email bot, update the service method for your email listener rule. On the Response tab for this service email rule, expand the Message contents section. In the Message data section, you specify the rule that defines the structure of the content of the email body. In Pega Platform version 8.6, you use for this purpose the pyEmailAcknowledgement correspondence rule that takes into account the selected built-in template. This template includes the security code tag that the system uses for the secure threading mechanism. If your application uses a different rule in the Message data section, update this definition to match one of the built-in correspondence template rules, for example, EmailAckTemplate_Clear.

The pySetEmailBotReplyTemplate data transform rule sets the name of the email correspondence rule that the system uses as the email reply template. If you do not want to use the default approach using the Classic, Cobalt, or Clear outbound email template themes, override this data transform rule to set the email correspondence rule name for the Param.ReplyTemplate target in the Source column field.

For more information about how to update the service email rule and the data transform rule to ensure that your system uses the secure threading mechanism, see Upgrading to the threading mechanism available in the 8.6 version.

Tags disappear from Rich Text Editor source mode

Valid from Pega Version 8.5

When you use Rich Text Editor in HTML source mode, some tags disappear from the markup, which causes backward compatibility issues and data loss.

Cause

Pega Platform™ version 8.5.5 introduced the DOM Purifier security plugin. The plugin removes potentially vulnerable tags, including custom tags, from the raw HTML code in the Rich Text Editor source mode.

Workaround

You can disable the DOM Purifier plugin by adding the the window.disableDomPurifier = true markup to the userWorkForm HTML fragment rule.

Alternatively, as of Pega Platform version 8.5.6, you can add a tag to the allow list by including the window.rteCustomAllowedTags = ['myCustomTag'] snippet in the userWorkForm HTML fragment rule. 

In Pega Platform versions 8.5.6 to 8.6, the iframe tag is added to the allow list by default.

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