Published Release Notes

Connect-HTTP support discontinued

Pega Platform™ no longer supports Connect-HTTP rules. HTTP connectors were used to start HTTP request/response interactions between Pega Platform and external systems identified by a Connect HTTP rule (Rule-Connect-HTTP rule type).

After an upgrade to Pega Platform 8.6 and later, you can still use and modify existing HTTP connectors, but you cannot create new ones. As a best practice, use REST connectors instead, which offer more capabilities and have better support from development teams.

For more information, see Connect REST rules.

Data import wizard compatibility with Cosmos applications

The data import wizard is now Cosmos-compliant. When you launch the data import wizard as a page, you can leverage the new features provided by Theme-Cosmos, such as adding custom buttons and functionality to your Cosmos applications.

Addition of Data Access Tab to access control policy condition rules

You can now select associations and declarative index classes when creating access control policy condition rules. The Column source field in the policy condition can now accept properties from available associations and indexes. For ease of reference, the selected associations and indexes are available on the new Data Access tab. 

Using the new tab, you can build complex authorization models in which access restrictions for a class depend on the attributes present in the associated and indexed classes, along with the attributes in the current class. For example, a project management application can now separately maintain project lists for each operator and use that information to restrict read/write access to unique projects.

The information available on the new Data Access tab reflects rule form changes, which are similar to the existing functionality of the Report Definition in the Application Data Model. 

For more information, see Creating an access control policy condition.

Revamped view authoring in Cosmos React

Applications that use Cosmos React now feature updated case and portal authoring tools, including more templates, improved view editing, and more intuitive management of UI components.

This change empowers citizen developers to build applications through configuration as opposed to customization, and reduces development time while also providing a prescriptive environment for creating optimal customer experience.

For more information, see Configuring forms and views.

Ability to forward emails in triage cases

When working on customer emails in the Email Manager or Case Manager portal, customer service representatives (CSRs) can now forward emails to additional stakeholders, for example, third-party vendors or sellers. As a result, CSRs that work with Pega Email Bot™ save time, improve responsiveness to customer inquiries, and make email triaging more efficient. The email bot keeps each forwarded email conversation in a separate email thread from the customer conversation, making the system more consistent and secure.

For more information, see Communicate with stakeholders on a customer query by forwarding emails and Forwarding emails to other stakeholders for an email bot.

Predictive models can drive predictions

You can use predictive models as the basis of your predictions. As a data scientist, you can now use Machine Learning Operations (MLOps) to replace models in your system. You can replace a model in a prediction with a PMML, H2O MOJO, or Pega OXL predictive model, as well as a scorecard or field, and then approve the update for deployment to a production environment. You can respond to a Prediction Studio notification that an active model does not generate enough lift and decide to replace the low-performing model with a high-accuracy model. You can also update a prediction on a regular basis, for example, whenever you develop a new churn model in an external environment.

For more information, see Replace models in predictions and migrate changes to production with MLOps.

Improved UI accessibility

Pega Platform™ now supports W3C Web Accessibility Initiative guidelines more fully, which creates a better user experience for people who rely on assistive technologies, such as screen readers.

The user interface now features the following enhancements:

• Improved keyboard navigation and updated ARIA attributes for layouts, including dynamic, repeating, and table layouts.
• Updated navigation for AJAX and dynamic containers.
• More precise keyboard navigation and focus control for pop-up components, such as SmartTips.
• Fixed accessibility gaps in out-of-the-box actionable controls and form components, such as buttons and text fields.
• More accessible error messages with improved color schemes and focus control. To meet the WCAG ARIA guidelines, the Show next Error bar has been retired and substituted with more accessible error symbols.
• Accessibility code included in the Pega Platform ruleset by default, without the need for additional configuration.

For more information, see Supported keyboard navigation.

Enhanced mapping of personas and users in App Studio

App Studio now provides a consistent and transparent experience when mapping personas to users. When you invite users to your application, you can associate each user with a run-time persona or developer role by selecting an option from a clearly organized list. For example, you can associate run-time users with a customer service representative persona, and then invite a person to help develop your application and assig them a developer role. For greater clarity, personas now replace references to roles in App Studio.

For more information, see Inviting collaborators to your application.

Improved scroll functionality in vertical tabs

When you scroll content in an application that uses the Cosmos theme, the UI now remembers the scroll position even if you switch between vertical tabs, for example, in the case details section. Previously, the application reset the page to the topmost position every time you switched tabs. This update improves the user experience by reducing context switching.

Tracer support for Cosmos React

The Tracer tool is now available for stateless applications, so that you can trace and debug applications that you build on Cosmos React. Because in a stateless application multiple requests can run simultaneously, to provide clarity, Tracer shows the events by request ID instead of grouping the events by the time of occurrence. For greater convenience, debugging Cosmos React applications is also available in an offline Tracer tool. As a result, you speed up the development process and deliver top-quality applications that are free of bugs.

For more information, see:

• Debug your Cosmos React applications faster with Tracer (8.6)
• Application debugging by using the Tracer tool
• Pega Digital Experience (DX) API
• Cosmos React