Published Release Notes

Loading cues in Pega Platform

Pega Platform™ applications that rely on the Cosmos React framework now feature a visual placeholder for the page that is being loaded. The system displays an indicator when loading portals, cases, simple pages, and list pages. This update provides users with a visual cue that their request is being processed, which improves the user experience.

Enhancing the performance of your Next-Best-Action strategy with globally optimized strategies

Starting in version 8.6, Pega Platform™ combines the versatility of Next-Best-Action Designer with strategy performance enhancements provided by using globally optimized strategies (GOS). Decrease the run time and memory usage of executing the Next-Best-Action strategy in batch or real-time scenarios by using the globally optimized strategies generated by Next Best Action Designer.

GOS is supported by Pega Platform's standard business change management process. GOS rules are automatically included in relevant revision packages.

For more information, see Enhance the performance of your Next-Best-Action strategy with globally optimized strategies (8.6).

Improved processing of correspondence details

When you send correspondence, the system now does not update the pxSendDateTime property on the pxCorrSummary work page that belongs to pyWorkPage. In previous versions of Pega Platform™, after sending correspondence, the update of the pxSendDateTime property could cause errors when working with an application at run time. To prevent such issues, Pega Platform now includes a pyEnableCorrSummary when rule that, by default, is set to false. If your business scenario requires updating the pxCorrSummary work page, set the when rule value to true.

For more information, see:

• Notifying participants about events
• Approval by email
• Sending automatic emails from cases

Support for picklists with parameterized data pages in App Studio in Cosmos React UI

You can now use data pages with parameters to populate a property of the picklist type with filtered results in App Studio. For example, in a survey case type, you can use a parameterized data page to configure cascading drop-down controls in which the values in a secondary drop-down list are based on the value that the user selects in the primary drop-down list. With dynamically-sourced picklists, you get greater flexibility in configuring picklists, and users see more accurate values.

For more information, see link Dropdown control Properties — General tab.

Enhanced performance and usability of Cosmos React tables

Enhancements in list view authoring and run-time editing of Cosmos React tables

Cosmos React tables now offer an enriched and more convenient way of authoring and editing. You can now achieve the following results:

• Enable editing in the list view template that holds your table so that users can instantly change values inline or preview and edit a referenced object from the table in a pop-up window.
• Change the label, format, or helper text for a column at design time.
• Create multiple preset views with different filters, and switch between these views at run time.
• Perform a variety of optional actions on a table row, such as update, change stage, preview, and open a row in a new tab.

These enhancements result in a better user experience by making tables more customizable, intuitive, and interactive.

For more information, see Enhance the user experience with new Cosmos React tables (8.6), Configuring a React table in a section (for Theme Cosmos applications), and Configuring lists (for Cosmos React applications).

Extended support for Cosmos React tables in Pega Infinity applications

Cosmos React tables are now available to Pega Infinity™ pages. Previously, when you enabled Cosmos React UI for landing pages in your application, you could add the React-based tables only to landing pages. With this enhancement, you can also embed tables in a section that is part of your case view or dashboard page.

For more information, see Adding a React table to a section.

Outbound email templates for email bots

Pega Email Bot™ now provides built-in templates for outbound email and an option to create your own, custom templates. You can use this feature to standardize branding for your applications and the company through your communication channels. For example, customer service representatives (CSRs), who use the Email Manager or Case Manager portals, can apply these templates to strengthen your brand's presence in every email that they send or that the email bot automatically sends as an acknowledgment for a user email.

You select an outbound email template when you configure the Email channel. The system provides you with three built-in outbound email templates that you can select or modify to fit the requirements of your organization.

For more information, see Creating an Email channel and Creating outbound email templates.

Enhanced run-time behavior of the currency and number controls

The currency and number controls now display separators at run time, even as the user types the values. When the user enters more than three digits, a locale-dependent separator immediately groups the digits into thousands in real time. For example, when a user who is based in the U.S. types 100000, the input field displays the number as 100,000. The currency control additionally displays currency symbols at all times, whether the input field is in focus or not.

This enhancement improves clarity and the user experience because the user no longer needs to move away from the field to see the formatting of the input, and typing long strings of numbers is now more convenient.

For more information, see Controls.

Theme management in Cosmos React

App Studio now features an updated interface for managing the look of the theme in Cosmos React environments. The theming page enables you to quickly rebrand the theme's component library by selecting fonts, colors, and logos, while also displaying a live preview of the UI. This enhancement provides a more intuitive way to adjust the presentation options in your React-based application, which saves development time and encourages prototyping and experimentation.

For more information, see Defining themes in Cosmos React.