Published Release Notes

Improved access to Cosmos UI settings

The Settings tab in the App Studio case designer now includes tools for configuring Cosmos UI. With this enhancement, you can adjust design system settings without the need to specialize individual When rules in Dev Studio, which simplifies UI creation and saves development time.

For more information, see Managing Cosmos UI settings in case designer.

Additional multistep forms in Cosmos UI

The Cosmos design system now supports horizontal, vertical, and standard multistep forms. Multistep forms help you break a single assignment that captures many fields into multiple focused and concise screens. By providing a greater variety of formatting options, this enhancement gives developers more flexibility in UI design.

For more information, see Adding a multistep form to a stage.

Updated preview panel in Cosmos UI

The updated Cosmos design system now provides users with the tools to run common actions in the preview panel, without the need to open the case. In addition, you can now modify the preview panel in App Studio to adjust the buttons and tabs in the header. This enhancement creates a better user experience and accelerates case processing by reducing context switching.

For more information, see Adding tabs to the case details section. 

Reports with visualizations of performance and automation levels for the email bot

In the Email Manager portal, you can now use built-in reports to visualize Pega Email Bot™ performance and the automation levels that are related to received emails, triaged cases, and created business cases. You can plug the reports to display the report data in other portals, for example the Case Manager portal. Based on the information displayed in the reports, you can adjust the machine learning models to achieve greater automation in the system.

For more information, see Viewing the reports for the Email channel and Built-in reports for the email bot.

Automatically update dependent applications to use the latest versions of built-on applications

You can now automatically update dependent applications to use the latest versions of built-on applications. When you import an archive that you created from a product rule, you can update all dependent applications to be built on the latest application versions in the archive.

For more information, see Updating dependent applications with the latest versions of built-on applications.

Business logic routing of approval steps

Pega Platform™ now supports routing of approval steps by applying business logic, in both App Studio and Dev Studio. Business logic uses a set of conditions to determine the most appropriate worker to approve a case by routing the approval based on defined conditions. For example, in a loan request case, the application can route the approval step to a manager if the importance of the case is set to high. For greater accuracy, business logic can also use skill set, availability, and workload to determine the appropriate worker. With business logic routing, you increase work efficiency and speed up case resolution.

For more information, see Determine a relevant case approver by using business logic (8.5), Requesting approval from users.

Low-code styling in mobile apps

The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.

For more information, see Applying a custom theme to mobile apps.

Improved experience when building an IVA and Email Bot in App Studio

Build your Pega Intelligent Virtual Assistant™ (IVA) and Pega Email Bot™ while working only in App Studio. This approach makes the design process easier and more intuitive, and saves you time. You can now modify the advanced text analyzer configuration while working in App Studio. In addition, if you have access to Dev Studio, you can edit the text analyzer rule from App Studio for your chatbot or email bot by clicking a link to open the settings in Dev Studio.

For more information, see Adding a text analyzer for an email bot and Adding a text analyzer for an IVA.

Improved case auditing in App Studio

In Cosmos UI, App Studio now supports expandable case steps. This enhancement helps users quickly navigate a case and provides deeper insight into the case flow. In addition, Cosmos UI also introduces an improved history view that helps you better meet your business auditing requirements.

For more information, see Managing Cosmos UI settings in case designer.

Upgrade impact

After an upgrade to Pega Platform 8.5 or later, the history and chevron designs change automatically. However, applications with custom history settings might still display the styling that you defined in the override.

What steps are required to update the application to be compatible with this change?

If your application uses custom settings and you want to use the updated history, remove the overrides from the pyWorkCommonActions rule.

Offline support for Cosmos-based mobile apps

Mobile apps that are based on the Cosmos design system now support offline mode. Previously, offline-enabled apps had to rely on the classic look. Now, you can use the low-code Cosmos solutions to design apps that operate reliably regardless of the connection status. 

For more information, see Designing apps for offline mode.