Enhanced Pulse gadget for Cosmos React
Valid from Pega Version 8.6
Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.
For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.
Remote case types in App Studio
Valid from Pega Version 8.6
App Studio now supports remote case types for applications that you build on Cosmos React. With remote case types, you can create a case type inside one application, and then work on cases based on this case type in another, remote application. As a result, users can perform work from multiple applications on one screen without the need to switch between applications, which results in increased efficiency and faster case resolution.
For more information, see:
New alert for job scheduler activity that exceeds a time threshold
Valid from Pega Version 8.6
Pega Platform™ now saves the PEGA0130 alert in the performance alert log at the time that a scheduled job exceeds the configured threshold value. To identify performance issues with long-running processes, you can monitor the log for the alert while the job scheduler runs.
The alert is enabled by default. You can change the default threshold value or disable the alert in dynamic system settings.
For more information, see PEGA0130 alert: Current Job Scheduler run is taking too long.
Improved case previews and case utility enhancements
Valid from Pega Version 8.6
The collapsible preview panel in Cosmos applications has been enhanced. The preview panel now helps users complete assignments in the previewed case directly from the panel, to save time. The preview also includes a clickable case stage link which displays an overlay with the case life cycle and all its steps for better context.
Additionally, to help save screen space when a case is fully opened, the collapsed or expanded state of the utility panel now persists for all cases that you open in the same browser tab.
For more information, see Enhance the case processing experience in Cosmos Rules applications (8.6).
Multiple sessions in separate browser tabs or windows
Valid from Pega Version 8.6
Theme Cosmos applications introduce an enhancement to the existing ability to work on multiple cases simultaneously in separate browser tabs or windows. You can now open an entire application in, for example, two separate browser tabs, without one session refreshing and overriding the other. As a result, users gain more flexibility and freedom in how they work.
For more information, see Adding a dynamic container to a portal.
Improved tabbed layout group
Valid from Pega Version 8.6
Tabbed layout groups now generate semantic markup, which helps conform to accessibility standards. As a result, the tabs in the preview panel support numbers, for example, for items that might require attention, and a horizontal scroll bar if the number of tabs does not fit the display.
For more information, see Enhance the case processing experience in Theme Cosmos applications (8.6).
Improved search results and screen space economy
Valid from Pega Version 8.6
Theme Cosmos applications now display search results in a new tab with a variety of filters. Consequently, users do not lose their content when they raise a search query, and can adjust their results by selecting from out-of-the-box filters, such as status or type.
The summary panel now also gives users more freedom in managing screen space by being collapsible. The collapsed panel moves to the top of the page and aligns the summary tabs horizontally, so that users can conveniently interact with complex lists.
For more information, see Enhance the case processing experience in Cosmos Rules applications (8.6).
Easier customer record management in Customer Profile Designer (early preview)
Valid from Pega Version 8.6
The new Customer Profile Designer module of Pega Customer Decision Hub™ makes it possible for marketing analysts and strategy designers to define the associated data for each customer context directly in the Pega Customer Decision Hub portal. It is also possible to define more complex associated data structures that use a custom data flow, or define associated data of different types, such as RDBMS and Cassandra, for the same customer context.
Customer Profile Designer is available in Pega Customer Decision Hub 8.6 version as an early preview version. The functionality will be further expanded in future releases.
For more information, see Manage customer records in Customer Profile Designer (8.6).
Configuration sets to support no-code run time changes
Valid from Pega Version 8.6
App Studio now provides the option to create configuration sets that define application behavior, which application administrators can adjust at run time, in a no-code way. For example, you can define a configuration that defines the maximum loan amount to offer a Gold account customer to $10,000. If the bank changes the maximum amount, the application administrator can easily change the loan amount at run time, without performing any design-time actions. Configuration sets minimize the need for custom rule overrides, and help you deliver applications that are convenient to maintain and upgrade.
For more information, see:
Low-code authoring of case pages
Valid from Pega Version 8.6
Mobile authoring for Cosmos React applications now supports the configuration of native mobile pages that include case details. Your mobile channel automatically generates these pages for each case type in your application. This enhancement improves the user experience in your app by providing users with native pages that you can adjust to best suit your business process. For example, you can highlight specific views on a page by modifying which tabs appear on the page, or add a floating action button to help your users edit the case.
For more information, see Authoring mobile case pages for Cosmos React applications.
In Pega Platform™ version 8.6, mobile features in Cosmos React applications are available only as a preview, with limited support for various interface elements and features, such as offline mode. The recommended production design system for Pega Mobile in Pega Platform 8.6 is Theme Cosmos.
For more information about the Cosmos React design system, see Cosmos React and UI architecture comparison.