Case outcome predictions in case types
Valid from Pega Version 8.6
Pega Platform™ introduces the use of machine learning and AI in Case Designer. You can now use predictions in case types, both in App Studio and Dev Studio. By using predictions, your application can predict various outcomes, such as the possibility of reaching a positive or negative case resolution, so that you can prioritize work, route cases according to risk, or optimize the case flow in other ways. You can use predictions when you create conditions in the condition builder, for example, when you define a business logic for routing assignments.
For more information, see:
- Prioritize and route case work by predicting case outcomes
- Predicting case outcome
- Creating predictions for case management
Connect to Amazon SageMaker models in Prediction Studio
Valid from Pega Version 8.4
Make the most of your custom Amazon SageMaker models in Pega Platform™ by connecting to the models in Prediction Studio. You can then run the Amazon SageMaker models as part of your decision strategies.
For more information, see Enrich your decisioning strategies with H2O and Amazon SageMaker predictive models (8.4).
Support for creating automations
Valid from Pega Version 8.6
You can now create automations in Pega Platform. By creating an automation, you clearly define a contract to perform a specific task. For example, you can create an automation that retrieves a list of data objects that are available in the application.
For more information, see Creating an automation.
Tabbed templates in portal authoring
Valid from Pega Version 8.6
Portal authoring in Pega Platform™ now includes tabbed templates that provide you with the tools to build complex user interfaces with less effort. The new templates help you save screen space and display the contents of your application in smaller, meaningful chunks.
For more information, see Configuring a tab-based landing page.
End of support for Netscape Plugin API in Google Chrome 45
Valid from Pega Version 7.1.8
Beginning with Chrome 45, which is expected to be available in September 2015, Google is ending support for browser plug-ins that rely on the Netscape Plugin API (NPAPI) architecture. These plug-ins include Microsoft Silverlight, Adobe Flash Player, and Java.
The Pega 7 Platform includes several optional features that use these plug-ins. For a detailed overview of these features, see Client-side technologies.
Enhanced data modeling
Valid from Pega Version 7.2
You can now create data types quickly in the Pega 7 Platform and in Pega Express. Use the enhanced Data Designer user interface to define the data model for your data types. More field types have been added, and they are categorized as simple, fancy, and complex to meet your data modeling needs.
For more information, see Data Designer enhancements.
Remote device log retrieval from online-only mobile apps
Valid from Pega Version 8.3
In addition to device logs from offline-enabled mobile apps, Pega Mobile Client™ can now upload device logs from online-only mobile apps. The upload to Pega Platform™ starts when a user restarts the mobile app. You retrieve device logs from a specific device to support remote users and troubleshoot mobile apps.
For more information, see Retrieving device logs.
DSM rulesets become part of the PegaRULES application
Valid from Pega Version 7.2.1
The Pega-DecisionArchitect, Pega-DecisionEngine, Pega-BigData, and Pega-NLP rulesets were moved from the PegaDM application record to the PegaRULES application record. This change makes decision management functionality available for Pega 7 Platform users by default without any additional configuration required.
For more information, see DSM rulesets become part of the PegaRULES application.
Identify, install, and manage hotfixes with the Hotfix Manager
Valid from Pega Version 7.1.8
Hotfixes are packages of files that address issues in Pega 7 and in participating Industry Applications. With Hotfix Manager, you can:
- Scan your system for installed and missing critical hotfixes and create a report that you can provide to Pegasystems Support for diagnostic purposes.
- Review the descriptions and contents of hotfixes.
- Install, rollback, and commit hotfixes.
- Manage hotfixes that include schema changes or require other special handling.
The Hotfix Manager replaces the Update Manager Hotfix Installer and System Scanner, both of which are deprecated. For more information, see Hotfix Manager identifies, installs, and manages hotfixes to Pega 7 and participating Industry Applications.
Support for nested Declare Trigger rules
Valid from Pega Version 8.5
Pega Platform™ now supports nested Declare Trigger rules so that you can conveniently create correlations between actions in your case types. Declare Triggers rules invoke an action when a specified event takes place in a case type. You can now design more complex scenarios faster by nesting more Declare Trigger rules that work in the context of running another Declare Trigger rule. For example, when a case participant changes a postal code in their personal details, a Declare Trigger rule runs and a respective customer service representative (CSR) receives an email. After the CSR receives the email, a nested Declare Trigger rule runs and your application creates a document with the updated personal details and attaches it to the case.
For more information, see Develop applications faster with nested Declare Trigger rules (8.5), Declare Trigger rules.