Published Release Notes

Work attachment indexing fails with IBM SDK Java 6

Indexing of work attachments fails when you use IBM SDK Java 6 with Pega 7.1.7 through Pega 7.2. The workaround is to switch to IBM SDK Java 7 or Oracle JDK Java 1.6. You can also disable attachment indexing from the Search landing page; however, if you do this, you are not be able to search the content of attachments.

New interaction history attribute

Pega^® Platform 7.4 introduces the pySubjectType attribute that is used in interaction history aggregations. This attribute is populated for interaction history records that were created in release 7.4. For records that originated in earlier releases, the attribute must be set in the following scenarios:

• Single-level decisioning frameworks that use interaction history.
• Multi-level decisioning frameworks where interaction history is used by two or more levels of strategies that are defined on different classes.

For the single-level scenario, configure the Dynamic System Setting that sets the pySubjectType attribute when your framework reads interaction history records. The value of this Dynamic System Setting becomes the name of the customer class.

For the multi-level scenario, update the database table for all strategy levels manually. For each level, make sure that the value in the Subject Type column is set to the name of the class for the corresponding strategy. For example, the value for the top level strategy should be set to the name of the class of that strategy.

For more information about interaction history aggregations, see Data Sources landing page

For more information about multi-line strategies and contexts, see Strategy components - Embedded strategy

Improved experience when building an IVA and Email Bot in App Studio

Build your Pega Intelligent Virtual Assistant™ (IVA) and Pega Email Bot™ while working only in App Studio. This approach makes the design process easier and more intuitive, and saves you time. You can now modify the advanced text analyzer configuration while working in App Studio. In addition, if you have access to Dev Studio, you can edit the text analyzer rule from App Studio for your chatbot or email bot by clicking a link to open the settings in Dev Studio.

For more information, see Adding a text analyzer for an email bot and Adding a text analyzer for an IVA.

Support for Amazon Web Services Direct Connect

Pega® Cloud supports the Amazon Web Services (AWS) Direct Connect service between your Pega Cloud virtual private cloud (VPC) and your physical infrastructure within a geographical region without need for a virtual private network (VPN). Use this service to connect to:

• A data center provider that is located with AWS within the same geographical region.
• A multiprotocol label switching (MPLS) network or other type of wide area network (WAN).

For more information, see Configuring Amazon Web Services (AWS) Direct Connect in your Pega Cloud virtual private cloud.

This functionality is available as of QII 2016.

Enable email notifications on agent failure

You can now get email notifications each time an agent fails with a PEGA0010 alert. By receiving notifications on agent failure, you can immediately take action to restart or fix the agent. You can enable email notifications on the Agent Management landing page.

For more information, see Enabling notification on agent failure and PEGA0010 alert: Agent processing disabled.

Design-time limitations in express mode

Some limitations apply when you develop an enterprise application in express mode. At design time, some features are disabled or have limited options when you configure them in Designer Studio and switch to express mode. The use of these features does not restrict the run-time behavior of your application; however, you cannot change the configuration of these features unless you switch from express mode to Designer Studio.

For more information about each limitation and the recommended action to take, see the following information:

• Pega 7.2.2 Design-time limitations in express mode
• Pega 7.2.1 Design-time limitations in express mode
• Pega 7.2 Design-time limitations in express mode
• Pega 7.1.9 Design-time limitations in express mode

SystemCleaner agent is split into node-level and cluster-level agents

The Pega-RULES:SystemCleaner agent has been split into node-level and cluster-level agents to avoid database performance issues. The new node-level agent, Pega-RulesEngine:NodeCleaner, runs on all the nodes in the cluster, while the new cluster-level agent, Pega-RulesEngine:ClusterAndDBCleaner, runs on only one node in the cluster. If you customized the agent schedules of the Pega-RULES:SystemCleaner agent, you must manually update the agent schedules of the new agents because customized schedules are not retained.

For more information, see Agent schedule data instances – Completing the Schedule tab.

Mobile channel enhancements

The Mobile channel now supports several enhancements to Pega Infinity Mobile Client™ and provides custom mobile app options that are arranged in a more intuitive, consistent, and convenient layout. By default, custom mobile apps that you configure within the Mobile channel are generated with Pega Infinity Mobile Client. You can choose between a single webview web portal or a multi webview application layout, and configure such options as: bottom bar navigation rule, the bottom bar style, and the full screen search widget. You can also build a custom mobile app with Pega Mobile Client 7, or select a specific version of the client application.

For more information, see Configuring a custom mobile app.

Customize themes for your application

You can now customize themes for your application by selecting the background, border, button and text colors; border width; and text font and size. You can further customize themes by using Cascading Style Sheets (CSS).

For more information, see Customization of themes.

Accessibility Inspector identifies accessibility issues in real time

The new Accessibility Inspector finds accessibility issues in your application and helps you to quickly fix these issues. Accessible applications accommodate a range of users with varying degrees of visual ability and might be required by regulation. The Accessibility Inspector, which you open from the run-time toolbar, is displayed on the right side of the page and highlights content, structure, compatibility, and interaction issues. You can click through an accessibility warning to open the affected element and fix the issue. For more information, see Finding accessibility issues in Pega applications with the Accessibility Inspector.