Revamped view authoring in Cosmos React
Valid from Pega Version 8.6
Applications that use Cosmos React now feature updated case and portal authoring tools, including more templates, improved view editing, and more intuitive management of UI components.
This change empowers citizen developers to build applications through configuration as opposed to customization, and reduces development time while also providing a prescriptive environment for creating optimal customer experience.
For more information, see Configuring forms and views.
Enhancements in list view authoring and run-time editing of Cosmos React tables
Valid from Pega Version 8.6
Cosmos React tables now offer an enriched and more convenient way of authoring and editing. You can now achieve the following results:
- Enable editing in the list view template that holds your table so that users can instantly change values inline or preview and edit a referenced object from the table in a pop-up window.
- Change the label, format, or helper text for a column at design time.
- Create multiple preset views with different filters, and switch between these views at run time.
- Perform a variety of optional actions on a table row, such as update, change stage, preview, and open a row in a new tab.
These enhancements result in a better user experience by making tables more customizable, intuitive, and interactive.
For more information, see Enhance the user experience with new Cosmos React tables (8.6), Configuring a React table in a section (for Theme Cosmos applications), and Configuring lists (for Cosmos React applications).
Ability to train the text analytics model based on email attachments
Valid from Pega Version 8.6
You can now train the text analytics model for Pega Email Bot™ based on training data from email attachments. As a result, you improve the natural language processing (NLP) analysis for your email bot so that your system detects the correct language, sentiment, topics, and entities from both the body of emails and their attachments. By default, you train the text analytics model based only on training data from the body of emails.
For more information, see Enabling training the model based on email attachments.
Enhanced Pulse gadget for Cosmos React
Valid from Pega Version 8.6
Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.
For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.
Extended support for Cosmos React tables in Pega Infinity applications
Valid from Pega Version 8.6
Cosmos React tables are now available to Pega Infinity™ pages. Previously, when you enabled Cosmos React UI for landing pages in your application, you could add the React-based tables only to landing pages. With this enhancement, you can also embed tables in a section that is part of your case view or dashboard page.
For more information, see Adding a React table to a section.
Improved user experience for Cosmos React mobile apps
Valid from Pega Version 8.6
Mobile apps that you build for Cosmos React applications now feature a highly performant and responsive user interface that improves the overall user experience.
Native case pages
Prescriptive mobile case pages are now faster and more reliable. Mobile case pages display views and widgets as cards and group the cards into user-friendly tabs. Users can navigate the tabs by swiping left or right. From the case page, users can also edit case page details by selecting the floating action button, or choose an optional action from the case header drop-down menu.
To improve collaboration, prescriptive mobile case pages support the Pulse widget, as well as uploading, viewing, and downloading case attachments.
Improved case processing
The case processing interface on mobile devices is now more reliable and ensures a smooth experience for case workers. After users complete an assignment, Cosmos React apps display the task that is next in the flow that you define for the case type. Optional actions open in an overlay drawer component that users can minimize when they need to multitask while processing cases.
Form validation in real time
Validation of user input for mobile forms is now highly responsive thanks to real-time validation. To ensure that users enter data correctly, forms support validation expressions that you define in App Studio. Expressions are processed on the client side to further improve app performance.
Native Android and iOS controls
Cosmos React apps use a selection of native Android and iOS controls that make mobile apps faster and more intuitive to use. The native controls include map and location controls, date and time pickers, and controls for adding attachments.
In Pega Platform™ version 8.6, mobile features in Cosmos React applications are available only as a preview, with limited support for various interface elements and features, such as offline mode. The recommended production design system for Pega Mobile in Pega Platform 8.6 is Theme Cosmos.
External data flow rules are removed
Valid from Pega Version 8.6
In previous versions of Pega Platform™, you could configure data flows to run in an external Hadoop environment. The external data flows functionality was deprecated and hidden from view in Pega Platform 8.5. The functionality has been now removed and is no longer available in Pega Platform 8.6.
For more information, see External data flow rules are deprecated.
Nested conditions visible in the condition builder
Valid from Pega Version 8.6
Condition builder now supports the option to view nested conditions in a read-only mode, so that you can conveniently analyze and understand logic in your application. For example, if you create a condition that uses another When condition rule as a value to compare at run time, you can preview the configuration of that When condition. You can use this feature with When conditions nested at multiple levels, so that you can analyze even complex logic in your application.
For more information, see Defining conditions in the condition builder.
Enhanced performance and usability of Cosmos React tables
Valid from Pega Version 8.6
With the new Cosmos React tables, you can now handle large data sets with no impact on performance or user experience. Cosmos React tables now also come with a rich set of field-type specific column formats, which you can conveniently change at design time as well as at run time, depending on your needs. For example, you can now do the following actions:
- Customize a date column from a default format (MMDDYY) to readable text ("10 days ago").
- Save the new setting in your personalized view.
- Freeze and rearrange columns.
- Enable aggregations (sum, min, max, avg) on the number and currency fields.
- Display aggregation values also at the grouped-row level.
The new enhancements make data in tables more easily explorable and significantly reduce the need to produce additional reports.
For more information, see Enhance the user experience with new Cosmos React tables (8.6), Configuring a React table in a section (for Theme Cosmos applications), and Configuring lists (for Cosmos React applications).
More detailed configuration of persona access in App Studio
Valid from Pega Version 8.6
App Studio now supports more precise configuration of access for personas so that you can improve the security and usability of your application. You can now define what actions a given persona can perform on a case, a data object, or a configuration set. You also save time because you define settings for an entire group of users that a persona represents. For example, you can configure a customer service representative (CSR) persona to view only cases that process insurance claims from VIP customers, without the option to modify the cases. As a result, you ensure that users of your application can interact only with relevant data, in a way that best meets your business needs.
For more information, see:
- Manage access for personas more efficiently in App Studio (8.6)
- Configuring access options for a persona