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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-214338 · Issue 712499

Navigation updated for checkbox control in table cell

Resolved in Pega Version 8.8

Keyboard-only navigation was not working correctly when there was a checkbox control in a table cell. This was traced to the manageFocus function in the pega_ui_templatizedGridComponent js file which was setting the tab index to -1 when the checkbox value was updated. This has been resolved by skipping the execution of this function for checkbox control to handle the case when escape is not pressed before tabbing to come out of the table when there is a checkbox control in a cell.

INC-214791 · Issue 718864

Phrase Menu supports tab character

Resolved in Pega Version 8.8

After adding a new phrase from the interaction portal landing page, the phrases menu in the chat widget showed a blank and the phrase could not be selected. This was traced to the Menu and Button run-script action generation failing due to a special character, tab, causing a parse exception. This has been resolved by adding handling for the tab character in the jsonstring.

INC-214809 · Issue 719133

Confirmation message correctly displays

Resolved in Pega Version 8.8

Two issues were seen with inconsistent display of the confirmation message. In one instance, after an assignment was finished the Review harness was appearing instead of Confirm harness and no confirmation message was displayed. In the second instance, after creating a case and moving to the next stage, coming back to the previous stage did not show the confirmation message. These issues were traced to the Ajax container primary getting closed before refreshing the section pyCaseMainPageNotification, causing the harness context issue as well as the failed conditional parameter strPHarnessPurpose issue which caused the message to not display. These have been resolved.

INC-215046 · Issue 714673

Deleting case in create stage returns user to home/Dashboard

Resolved in Pega Version 8.8

When using a multi-step form in Create Stage, performing a Cancel + Save&Close, then re-opening the case and using a Cancel + Delete, the result of the cancelation is not shown and the user is not returned to the Home/Dashboard screen. This was caused by an issue where the specific AJAX container was not closed, and has been resolved by modifying the pyCaseActionAreaButtons to execute the pyCloseCase local action when clicked to close the case.

INC-215215 · Issue 713855

Validations fire on collapsed accordion layouts

Resolved in Pega Version 8.8

Client validation was not firing on the selected tab of a layout group if the accordion layout was collapsed. If focus was switched to the second tab, the client validation on the first collapsed tab did not work. This has been resolved by modifying the 'else if' condition to pass the validation for the fields places in layout group tabs.

INC-215582 · Issue 712287

Cosmos calendar icon handles allow entry set to no

Resolved in Pega Version 8.8

When using the Cosmos theme, the Calendar icon became disrupted when "allow text entry" option was set to "no". This has been resolved.

INC-215794 · Issue 710547

Placeholder value display made customizable

Resolved in Pega Version 8.8

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-215912 · Issue 711382

Corrected links being replaced by KM rich text editor

Resolved in Pega Version 8.8

When brackets/parentheses were encountered in URL links in the rich text editor used in Knowledge Management, those links were removed and replaced with a # (pound symbol). This was due to a legacy cross-site scripting security mitigation, and has been resolved.

INC-216162 · Issue 718923

GetNextWork uses correct tabname

Resolved in Pega Version 8.8

Clicking on Get Next was showing the tabname as "Next" instead of the caseid when using the handleMdcTabs function. This has been resolved by setting the correct tabName in case of getNextwork.

INC-216358 · Issue 712231

Auto Complete working in Mobile Browser configuration

Resolved in Pega Version 8.8

Autocomplete was not working in the mobile browser when logged in as a user and configured with display mode:"in-a-table" and "display as full screen in mobile" disabled. Autocomplete results will always display in List mode in the mobile browser, but with the configuration "in a table" selected and "Display results full screen on phone" unchecked, pzGetACData (which gets called for List mode) was not registered and returned a 403 response. To handle this, the conditions file ActionAssembly.java has been removed so pzGetACData will always be registered.

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