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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-179167 · Issue 659592

Atmosphere update

Resolved in Pega Version 8.5.5

The Atmosphere jar has been updated to version 2.4.5.

INC-179448 · Issue 664314

Tracer protections updated

Resolved in Pega Version 8.5.5

Cross-site scripting protections have been updated for Tracer.

INC-182572 · Issue 663555

Support added for multiple host proxy architecture

Resolved in Pega Version 8.5.5

When using an architecture where certain types of users were sent through multiple proxy servers to get the Pega Cloud instance, an exception was generated at the point of accessing the environment. This was traced to the use of Apache 2.4 with mod_proxy. As the request passed through each proxy, the x-forwarded-host header had values appended to it by mod_proxy which resulted in the error "com.pega.pegarules.pub.context.PRSecurityException: Multiple host names in header X-forwarded-Host". This has been resolved by updating the code to support using a multiple host proxy configuration.

INC-184668 · Issue 665956

Check added for null mColumn values while estimating size

Resolved in Pega Version 8.5.5

A null pointer error indicating an issue with AbstractDataPageHandler.estimateDataSize was traced to missing handling for null values in mColumns while calculating size. This has been resolved with the addition of a null check.

INC-167606 · Issue 657153

Optimization prconfig check added for TableInformationMap

Resolved in Pega Version 8.5.5

A prconfig setting check has been added to the TableInformationMap use of OPTIMIZE_SMA_QUERY during its foreign key lookup.

INC-185758 · Issue 668961

Optimized GenerateID feature for case creation

Resolved in Pega Version 8.5.5

Enhancements have been added to support high-performance high-volume case ID generation on multiple databases including Oracle , MS-SQL, and Azure.

INC-155624 · Issue 648057

MSGraph email listener enhancements

Resolved in Pega Version 8.7

Attachments with .eml /.msg extensions were treated as FileAttachments by the MS Graph API and generating a classcastexception. To resolve this, a check has been added to identify the attachment along with content type so .eml will be correctly recognized. In addition, the MSGraph email listener functionality related to converting from Graph to MIME message has been enhanced around the 'TO' and 'CC' recipients in a MIME message and for parsing nested attachments in Item attachment for addition to MsgraphMessage.

INC-156674 · Issue 661983

Handling added for reactivating combined Passivation and AccessGroup timeout

Resolved in Pega Version 8.7

Refreshing a passivated browser window in Dev Studio for an operator with a combined access group and passivation timeout was resulting in a blank screen after re-authenticating. InvalidParameterException and InvalidReferenceException messages were logged. Research showed this was caused by a missing pxPortal property on the pxThread page along with missing Application and Accessgroup pages. While refreshing the browser along with the top URL, there will be few requests with tab threads calling activities such as deletedocumentpg and SetProcessWindowName because there was an unload. Because these requests reached the server before re-authentication, the threads proceeded to the activation flow, causing properties such as pxPortal, Application, and Accessgroup pages to be removed from the thread page and requestor page according to the condition that the requestor was not yet authenticated. To resolve this, the logic in session.internal.authorization.context.BasicApplicationContextImmutableImpl#applyApplicationProperties has been updated to skip removing application page properties from the thread page in this combined Passivation and AccessGroup timeout scenario.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-162262 · Issue 654966

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.7

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

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