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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D17741 · Issue 486919

Nodes start as new if replacement start fails

Resolved in Pega Version 8.2.3

Cloud upgrade was failing if there was any attempt to scale up the number of instances. Every node starts up with a flag, and in cases of scale-up scenarios, a new instance with this flag was handled as a replacement instance instead of a new instance. That led the new node to fail because it has nothing to replace. To resolve this, the system has been updated so that if an instance failed to start as a replacement, the process will allow the instance to join the cluster as a new node.

SR-D17743 · Issue 486915

Nodes start as new if replacement start fails

Resolved in Pega Version 8.2.3

Cloud upgrade was failing if there was any attempt to scale up the number of instances. Every node starts up with a flag, and in cases of scale-up scenarios, a new instance with this flag was handled as a replacement instance instead of a new instance. That led the new node to fail because it has nothing to replace. To resolve this, the system has been updated so that if an instance failed to start as a replacement, the process will allow the instance to join the cluster as a new node.

SR-D17770 · Issue 486923

Nodes start as new if replacement start fails

Resolved in Pega Version 8.2.3

Cloud upgrade was failing if there was any attempt to scale up the number of instances. Every node starts up with a flag, and in cases of scale-up scenarios, a new instance with this flag was handled as a replacement instance instead of a new instance. That led the new node to fail because it has nothing to replace. To resolve this, the system has been updated so that if an instance failed to start as a replacement, the process will allow the instance to join the cluster as a new node.

SR-D17774 · Issue 486926

Nodes start as new if replacement start fails

Resolved in Pega Version 8.2.3

Cloud upgrade was failing if there was any attempt to scale up the number of instances. Every node starts up with a flag, and in cases of scale-up scenarios, a new instance with this flag was handled as a replacement instance instead of a new instance. That led the new node to fail because it has nothing to replace. To resolve this, the system has been updated so that if an instance failed to start as a replacement, the process will allow the instance to join the cluster as a new node.

SR-D17775 · Issue 486929

Nodes start as new if replacement start fails

Resolved in Pega Version 8.2.3

Cloud upgrade was failing if there was any attempt to scale up the number of instances. Every node starts up with a flag, and in cases of scale-up scenarios, a new instance with this flag was handled as a replacement instance instead of a new instance. That led the new node to fail because it has nothing to replace. To resolve this, the system has been updated so that if an instance failed to start as a replacement, the process will allow the instance to join the cluster as a new node.

SR-D28297 · Issue 498141

Tracer issues resolved for Chrome broswer

Resolved in Pega Version 8.2.3

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D26342 · Issue 495415

Tracer issues resolved for Chrome broswer

Resolved in Pega Version 8.2.3

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D8754 · Issue 497377

Tracer issues resolved for Chrome broswer

Resolved in Pega Version 8.2.3

Tracer was running in the background even after the tracer window was closed. Attempting to run a Tracer in this condition resulted in an error indicating the Tracer was being run by another operator and should be restarted, and in the Dev environment, attempting to start a Tracer once it was closed resulted in the message "Cannot launch multiple Tracer sessions for a requestor." Investigation found that the Tracer session was not being closed when the tracer window was closed because the browser specific method intended to do so was not being called. This was found to be an issue caused by the Chrome browser changing the signature of the method, and has been resolved by updating the method name in the TraceMain HTML rule.

SR-D18589 · Issue 495714

Google Map API correctly loads pointer the first time

Resolved in Pega Version 8.2.3

When using Address Map control with enabled markers whose source is a datapage, the location in the map was redirected as expected to the address populated by the datapage, but the marker overlay that appeared by default containing address details and a link to "Open in Google Maps" did not load. Clicking on random places on the map caused it to load correctly. This has been corrected with the creation of a custom activity to get section markup that will use reload section with proper context to fix the issue.

SR-D17568 · Issue 498410

Handling added for interaction portal refresh containing many data parameters

Resolved in Pega Version 8.2.3

Attempting to refresh the browser when there were interactions opened in the Interaction portal and a huge amount of data on the parameter page caused the screen to blank and the interaction content was not displayed. Investigation showed that as part of the refresh, the displayOnPage GET request was sent with all of the parameters in the parameter page (data-model), resulting in a 400 Bad Request due to the browser URL length limitations. This has been resolved by removing the parameters which are not actually required for the displayOnPage GET call during the refresh case.

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