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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D83329 · Issue 546658

AWS S3 client SDK upgraded

Resolved in Pega Version 8.2.7

The com.amazonaws group has been updated to version 1.11.740 .

SR-D83424 · Issue 552721

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.7

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D84122 · Issue 547966

Added min INT comparison for BrowseByKeys

Resolved in Pega Version 8.2.7

Running the dataset with the Browse option worked as expected, but running it using BrowseByKeys operation and giving a negative value caused results to not be populated. To resolve this, a minimum INT value comparison has been added.

SR-D84725 · Issue 547962

Search behavior change after update corrected

Resolved in Pega Version 8.2.7

After update, changes were seen in the search behavior that included the toggle button at the top left corner of the landing page becoming disabled when re-indexing was in process, the Re-index buttons becoming disabled and a cancel button appearing in place of the re-index button for the specific index category being indexed, indexing done through batch indexers not presenting progress in the document size column every 10 seconds but instead presented the whole row for the index category as blank, and progress being indicated by the changing figures under the Queue Information section on the Search Landing Page. This was due to a conflict in which ruleset was highest after rulesets were imported during update, and has been resolved by updating pzLPSearchManagerReIndexSection to use the correct version of the ruleset.

SR-D84876 · Issue 547688

Performance improvement for Oracle 12c queries

Resolved in Pega Version 8.2.7

In order to compensate for a known issue with Oracle 12c that can cause repeated queries at certain times to cause database contention, Oracle pre/post processing steps have been added to improve performance in this environment.

SR-D84880 · Issue 546889

Null check added to resolve addmapcasetomap error

Resolved in Pega Version 8.2.7

Using a createcase flow shape to create child cases by looping on a page list on the parent case resulted in pzaddmapcasetomap throwing an exception related to the activity pzLoadCaseHierarchyWrapper in step 5. This was traced to a page being removed after the list of pages was received in findPageByHandle, and has been resolved by adding a null check.

SR-D87605 · Issue 547296

Indexes and tables updated to improve purge query performance

Resolved in Pega Version 8.2.7

Due to work done previously, purge queries to clean up the application ruleset index and application hierarchy_flat tables were running slowly or not returning the expected results. This has been resolved.

SR-D87673 · Issue 552484

IACservice security updated

Resolved in Pega Version 8.2.7

Security updates have been made which now require authentication to consume the services from IACservice packages.

SR-D87870 · Issue 548772

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.2.7

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

SR-D91894 · Issue 557220

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.2.7

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

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