Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-189214 · Issue 675960

Improved backwards compatibility for sendmail notifications

Resolved in Pega Version 8.6.3

After upgrading from Pega 7 to Pega 8, sendmail notifications were not working for email addresses that included the to-form "Lastname, Firstname'. This was caused by a difference in handling within the activity "@baseclass.SendEmailNotification", and has been resolved by shifting the reliance to InternetAddress.parse for validating and splitting email addresses in order to handle special characters, commas, and semi colons in display name.

INC-189748 · Issue 694739

Added API for Pega Call Team websocket reconnect

Resolved in Pega Version 8.6.3

When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.

INC-189844 · Issue 673736

Scroll bar appears consistently

Resolved in Pega Version 8.6.3

The scroll bar was not consistently appearing beside the menus containing vertical overflow. This has been resolved by setting the correct max-height on the menu all the time.

INC-189935 · Issue 684505

Drag and Drop works as expected on mobile

Resolved in Pega Version 8.6.3

After opening a case assignment on a mobile device and selecting an option on the correct fields to make the drag and drop section visible, dragging the object vertically the caused the entire page to scroll up and down. Horizontal dragging worked as expected. This has been corrected.

INC-190609 · Issue 681325

Added null check for routeToParent in Mashup

Resolved in Pega Version 8.6.3

After update, mashup was loading in a different context. This has been resolved by adding a null check in routeToParent in webwb_pega_desktop_support.

INC-190708 · Issue 688134

Save works on Ajax container without Dynamic container

Resolved in Pega Version 8.6.3

After opening a work object and making changes to a required field, pressing the save button did not give any visual indication that the save was performed. Hitting cancel generated a dirty pop up saying changes will be discarded, indicating no save was done. When an Ajax container is configured without a Dynamic Container, all the content is rendered inside a fieldset tag instead of a form tag. While performing the save, the API was looking for the form element in the document and could not find any, and the save failed. This has been resolved by updating the submitWhenFail() API to handle both fieldset and form elements in the dom.

INC-190847 · Issue 676678

Preview link aligned under item

Resolved in Pega Version 8.6.3

The preview option was not showing below the link control configured to open the case, but instead was displayed elsewhere on the page. This was traced to changes made in Google Chrome v.93+, and has been corrected by changing the perspective to none instead of 0 so the link is displayed in the expected location.

INC-190901 · Issue 683842

Corrected datetime placeholder handling

Resolved in Pega Version 8.6.3

On desktop, date fields values selected were displayed in placeholder color instead of the black color. Date fields placeholders were not displayed in the offline mobile app. Before the refresh section call happened, the date selected color for the datetime input was black since the placeholder class was being removed from the span tag after selecting the date. After the refresh section calls, the Span tag which was generated for date time control was being appended with the placeholder class, which was an incorrect behavior. To resolve this, a check has been added which will only add the placeholder class if the datetime inputvalue is empty.

INC-191013 · Issue 683757

Number fields display the $ and % signs correctly

Resolved in Pega Version 8.6.3

After configuring a table with source as a page list and the fields with number control the symbol constant $ and % symbols were showing up as separate from the amounts in a cell. The $ symbol was all the way on the left of the field, and not aligned correctly with the number. The % symbol showed below the cell. This has been resolved by adding code for displaying the symbol inside the text input when the symbol alignment is configured as right.

INC-191160 · Issue 685379

Empty caption value not shown in dropdown list

Resolved in Pega Version 8.6.3

An update has been made to template_dropdown to restrict an empty value from being added to the list.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us