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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-B79734 · Issue 344352

Summary report count fixed when using filter prompt

Resolved in Pega Version 7.4

The summary data count was not getting updated in a report unless the "Prompt for filter changes before displaying report" option on Report Viewer tab (Actions -> Refresh) was unchecked. This was an error in the refresh code related to the display prompt filter check and has been corrected.

SR-B80000 · Issue 330915

Report opening refinement added

Resolved in Pega Version 7.4

Reports opened from the sidebar did not open in new tabs, resulting in overwriting the current tab contents, and the title was shown only as "Report". This was traced to an error in handling relating to how a report is opened, and has been resolved by updating pxShowReport to set the pyRecordKey to the pxInsName of the report if the report is not being opened via shortcut.

SR-B80399 · Issue 340458

Updating scheduled report resets SuccessfulRuns counter

Resolved in Pega Version 7.4

After scheduling a report to recur daily for 3 days, the report stopped being delivered at various points before the 3rd day. Going to the Reporting>Components>Scheduled Tasks landing page then generated an error and the report did not load. Investigation uncovered an issue where an update to the report from the UI after the initial run would cause pzSuccessfulRuns to increase, creating a state where it exceeded pyEndCount and additional report processing would not be triggered. To resolve this, pzSuccessfulRuns will be reset when someone updates the recurring scheduled task from the UI.

SR-B80491 · Issue 335528

Fixed missing dropdown on the detail edit window of RD

Resolved in Pega Version 7.4

The menu dropdown was disappearing when details were expanded on a repeating grid with 2+ Local Data sources (such as user list and org list) that used parameter filtering. This was caused by the addEventListener property being null in the expanded pane grid, and has been fixed.

SR-B80959 · Issue 332135

Enhancement added for changing domains in SummaryView chart

Resolved in Pega Version 7.4

After configuring the IAC gadget with display action as a harness that included the SummaryView, at run time the chart displayed as expected but the show data icon from Summary View chart returned an empty screen instead of the drill down data. In this case, the error occurred because the domain was being changed for the application and there was no hook available to support that. In order to facilitate this use, this rule has been made available and contains a script in it to change the domain.

SR-B81382 · Issue 339184

Fixed intermittent Robot Manager exclusion

Resolved in Pega Version 7.4

A robot was successfully registering from Pega Robotics to Pega Platform (based on Pega Robotics logs and successful retrieval of cases), but the robot was intermittently not shown on the Robot Manager. This was due to the operator inheriting the the class "History-Data-Admin-Operator-ID" without using the field 'Label'. Since the RD 'pzGetRobotFailedAssignmentCount' created to fetch all the descendent class instances was now missing a mandatory field, the RD did not fetch the results at all. To resolve this, the option "report on Descendent class instances" has been unchecked in the RD 'pzGetRobotFailedAssignmentCount'.

SR-B81510 · Issue 335028

Support added for multi-byte character sets in RD filters

Resolved in Pega Version 7.4

In order to support Report Definition Filters for multi-byte characters such as Chinese script, the code has been updated so the filters flow will set the prepared value corresponding to a NVARCHAR type column.

SR-B81510 · Issue 335031

Support added for multi-byte character sets in RD filters

Resolved in Pega Version 7.4

In order to support Report Definition Filters for multi-byte characters such as Chinese script, the code has been updated so the filters flow will set the prepared value corresponding to a NVARCHAR type column.

SR-B84727 · Issue 334532

Index-Agents table max removed

Resolved in Pega Version 7.4

The Agent Management Landing page in Designer Studio was not displaying all of the agents that were configured in the cluster due to the Index-Agents table exceeding the 500 result limit imposed by the report definition Index-Agents.pzGetAgents. To better support large installations, the RD configuration pyMaxRecords has been changed to 0 so it will retrieve as many records as are present in the DB.

SR-B84752 · Issue 337830

Fusion charts respect 0 decimal place setting

Resolved in Pega Version 7.4

The fusion chart was not dividing the axis as a whole number even thought the decimals were set to 0. This has been fixed by modifying the pzNumberFormatting XML stream to set the default values for AxisMaxValue to 2 and numDivLines to 1 on chart config in cases where decimals is set to 0.

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