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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C93572 · Issue 440078

Search initialization logic updated to ensure consistent node member information

Resolved in Pega Version 8.3

The search function was intermittently failing across nodes after restart. Investigation showed that this was due to inconsistent results from search initialization cluster logic using Hazelcast APIs to tell whether or not a given node was part of a Pega cluster. To resolve this, the logic has been updated to rely on ES APIs instead of Hazelcast cluster membership to determine offline nodes.

SR-C92171 · Issue 444299

Updated unique ID hashing to account for extended class names

Resolved in Pega Version 8.3

Multiple history classes were pointing to one database table because the historical hash method only used the the first 32 characters of a class name to create a unique identifier. This created duplicates if the class extended past this limit. To correct this, the unique ID hashing has updated in SQLGenerator to account for long identifier names: if the supplied name is greater than 32 chars, the system will hash the entire name to create a unique identifier.

SR-D5878 · Issue 444313

Corrected logic for tab name generation in portal dropdown menu

Resolved in Pega Version 8.3

When the number of number of tabs in a portal required a dropdown icon to see the tab names via a menu, the tab names were missing. This was traced to an error in the Tab Name generation logic, and has been corrected by updating proto.getTabLabelIconAndTooltip in the yui_tabview JS to get the correct labelElement.

SR-D3929 · Issue 444530

Auditing for automatic stage transitions improved

Resolved in Pega Version 8.3

The logic for pzCheckForAndDoAutomaticStageTransition has been updated to provide better audits for the movements related to automatic stage transitions.

SR-C95755 · Issue 444556

4

Resolved in Pega Version 8.3

When using pyDashboadMyWorkList to show the cases of an operator with Master Detail in Read Only mode, the system was acquiring a lock on the expanded work object. To resolve this, the following changes have been made: - In activity Assign-pyAcquireObject, If the parameter bRODetails is true, do not call acquireWorkObject and do obj-open-by-Handle to get assignment and work page in pyAcquireObject activity. - In activity acquireWorkObject, the parameter skipWorkLock has been removed as acquireWorkObject should always acquire the lock.

SR-C94042 · Issue 444586

Resolved JSON exception with refreshrow used for navigation

Resolved in Pega Version 8.3

After upgrade, a custom implementation of a grid that had a menu configured on right click of the row for the category/description in the uploaded case attachments was not working. This was traced to the RefreshRow(non-list) action generating quotes that made the JSON invalid for a navigation rule, and has been fixed by modifying pzProcessRefreshRowItem to remove quotes from navigation refreshrow action generation.

SR-C96291 · Issue 445258

ADM initialization modified to eliminate unnecessary keyspace creation triggers

Resolved in Pega Version 8.3

On startup, ADM issues a Cassandra query to create one of its keyspaces if it doesn't already exist. To do this, it was set to require creation level permissions whether it created the keyspace or not, but those permissions may be considered a potential security violation if the Cassandra instance is shared with other teams. If permissions were restricted to only below key spaces used by Pega, then the ADM node would not start up. To resolve this, the way ADM initializes its keyspaces and tables has been modified so that queries requiring 'create keyspace' permissions are not triggered if the keyspace already exists. These changes also include code that ensures that keyspace and table creation can only happen on one node in the cluster at a time.

SR-D5196 · Issue 445416

Hardcoded prweb reference removed from the REST connector to enhance flexibility

Resolved in Pega Version 8.3

The DASS for pegarobotics/RobotManagerHostDomain allows specifying the instance where Robot Manager is hosted. Previously, connect-REST pzInvokeRoboticAutomation contained a reference to the resource path {RobotManagerHostDomain}/prweb/PRRestService/robotics/v1/automations which forced the use of prweb. In order to add flexibility, the hardcoded prweb reference has been removed from the REST connector resource path, and the pegarobotics/RobotManagerHostDomain) DASS's default value has been updated to include 'prweb' in it. Local sites should update DASS accordingly to point to an updated URL with prweb if needed.

SR-C95733 · Issue 445477

SendSimpleEmail modified to show complete attachment subject line

Resolved in Pega Version 8.3

The complete subject of the correspondence attached in a work object was not displayed in the UI. The clipboard page pyWorkPage -> Attachment (Link-Attachment) also showed an incomplete value in the pyMemo property, displaying only 64 characters. Investigation showed that pyCorrPage.pyLabel was being set to 64 characters in the Work-.SendSimpleEmail activity, and then used LinkMemo to show the value in the UI. To resolve this, the system will take HistMemo as the LinkMemo as well if it is available and then truncate it to the Link-Attachment.pyMemo size to store the entire value as exposed.

SR-D337 · Issue 445603

Rule Security Analyzer documentation updated regarding scan results examination

Resolved in Pega Version 8.3

The documentation for the Rule Security Analyzer (RSA) has been updated to indicate that the scan/search results must be exported to Excel In order to examine the details and identify the rules with vulnerabilities so the necessary actions may be taken.

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