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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-175630 · Issue 653862

Application selections only announced when visible

Resolved in Pega Version 8.5.5

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175882 · Issue 658640

Updated bulk action audit history logic and security

Resolved in Pega Version 8.5.5

After update, using the standard bulk action feature did not record an audit history entry for the SLA action on a case. This was traced to changes made around authorization for opening worklists when using pzBulkProcessItem that limited the audit history to reassign, transfer or transfer assignment, and has been resolved by updating the login the Work-pzBulkProcessItem activity. In addition, the Require authentication to run checkbox has been enabled on the Security tab of the activity, and the Allow invocation from browser checkbox has been disabled.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-108838 · Issue 154989

Increased limit for Rule_Obj_CaseType

Resolved in Pega Version 7.1.7

Previously, Rule_Obj_CaseType was encountering a byte limit of 65535 in the JVM that impeded the ability to create a desired large number of coverable work types (54+). The system code has been modified to store the rule types differently to avoid generating extra lines of java code for each coverable case type.

SR-112203 · Issue 156906

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-114573 · Issue 162421

Corrected 'Top Performers' report

Resolved in Pega Version 7.1.7

The "Top Performers" report in the Case Manager portal was returning incorrect values in the 'Avg. Velocity' column due to an incorrect calculation based on the number of days in the selected period. This has been corrected.

SR-113557 · Issue 167227

Dynamic Select correctly expands drop downs with IE

Resolved in Pega Version 7.1.7

While using the WorkBasketGadget with dynamic select, drop downs were not expanding to the full width of the field value and parts of the values were hidden. This was caused by an IE bug. The WorkBasketGadget rule has been modified to overcome the issue.

SR-114545 · Issue 164887

Increased limits for Bulk Processing

Resolved in Pega Version 7.1.7

When attempting to filter cases for Bulk Processing, the Property-List LookupList activity only requested a maximum of 2500 records. This caused an issue with class inheritance chains that contained more than 2500 property records, as those excess properties were not being used to filter within Bulk Processing area. To remedy this, the activity now allows a maximum of 10,000 records for Bulk Processing.

SR-114723 · Issue 166462

Portal calendar display corrected

Resolved in Pega Version 7.1.7

No data was visible for the daily or weekly view when displaying the Calendar on the Portal. This was caused by the height of the time frame for Daily/Weekly being set to a fixed value, causing events which fall under 11PM-12AM to not be displayed properly. In addition, the cell width for monthly view was also set to a fixed value, causing it to show only 4 events and hiding the 'show more' option. To correct this, the Day/Weekly view now includes double height to show all events, and the Monthly view displays 3 events and correctly includes the 'show more' option.

SR-114728 · Issue 166514

Resolved locking problems with doubled flow submissions

Resolved in Pega Version 7.1.7

If a Page validation message was present and an additional flow action was submitted through a second action menu, a "Lock Lost" message was generated. This was traced to the "Release on Commit" checkbox defaulting to 'on', and it has been set to a default condition of 'off'.

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