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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-157217 · Issue 631971

Field Service mobile refresh timing updated

Resolved in Pega Version 8.6

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-157317 · Issue 620574

Signature Capture supported in RDL

Resolved in Pega Version 8.6

An enhancement has been added which supports using Signature Capture on forms in repeating dynamic layouts.

INC-157532 · Issue 631716

Corrected runtime name length check for custom fields to resolve logged error

Resolved in Pega Version 8.6

The error "Notification_MobilePush.Action ERROR - Can't parse JSON string to map" was being frequently logged. Investigation showed that in the Step8 activity in pySendNofication from Pega-Notification-MobilePush class, setting @String.length(customFields)>0 where customFields was a local value caused the runtime length check on customFields to fail. To resolve this, the Step8 activity in pySendNofication from Pega-Notification-MobilePush class has been modified from using @String.length(customFields)>0 to use @String.length(Local.customFields)>0.

INC-157596 · Issue 624791

Mobile channel upgrade wizard correctly initiated

Resolved in Pega Version 8.6

After upgrade, the offline mobile app was not loading the correct portal. This was traced to missing properties needed to launch the upgrade wizard for channels upgrading from a previous release to v8.5, and has been resolved by setting those properties in upgrade activities.

INC-160275 · Issue 628103

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.6

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

INC-160295 · Issue 635008

Null check added for pzinskey in CSLoadSelectedArticle

Resolved in Pega Version 8.6

In step 5 of CSLoadSelectedArticle, there is a call to pzGetAssociatedTags. Step 1 of pzGetAssociatedTags is an Obj-Browse with MaxRecords set to 100000000, and there is logic to retrieve records where pxLinkedRefFrom = Primary.pzInsKey. If Primary.pzInsKey is null, then the Obj-Browse will fetch all of the records. In order to prevent an unnecessary flood of results, a when condition has been added in the CSLoadSelectedArticle rule to check pzInskey so that when the context is empty the system will not call the pzGetAssociatedTags and return the entire record set.

INC-160851 · Issue 631620

Multiple Pulse attachments deleted correctly from datapage

Resolved in Pega Version 8.6

If a Pulse post had only one attachment, removing the post using the Delete option correctly deleted the attachment from Link-attachment and Data-WorkAttach-File. However, if more than one attachment was present, the attachments were removed from view in the UI but were not deleted as expected from the datapage D_AttachmentList. This caused the pr_data_file table to grow very large. Investigation traced the issue to a 'when' condition in the PegaSocial-Message-ValidateDelete activity that was incorrectly being set to true due to a null value and causing the system to skip the deletefile step. This has been resolved by updating the logic to correctly handle removing multiple attachments on delete of a post.

SR-D40605 · Issue 510917

Corrected mobile password control behavior on failed validation

Resolved in Pega Version 8.2.5

Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.

SR-D42437 · Issue 513648

Pulse @mention will avoid triggering search request if no suggestion list is available

Resolved in Pega Version 8.2.5

Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.

SR-D43272 · Issue 516440

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.2.5

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and Report Definition are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

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