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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C38860 · Issue 377053

Hotfix manager missing class handling improved

Resolved in Pega Version 8.1

A missing class triggered a failure to open that class during hotfix scanning, resulting in an error within the hotfix manager installer which caused the schema changes to be bypassed automatically. This resulted in an error message being added to the running step page, and the activity running the scan handled the error by exiting the activity. This skipped the one remaining step in the activity - preparing the schema changes. Thus, schema changes were not installed. To correct this, during system scan error messages will be prevented on the step page as it can not be guaranteed that all instances will be available. The system also will no longer exit the activity on error as there is no specific error handling for the exit available.

SR-C38902 · Issue 377561

Parameter added to support Hotfix manager access group

Resolved in Pega Version 8.1

Previously, there was no provision for Hotfix Manager functionality to accept the access group as the parameter and run it in the access group context. In addition, Cloud customers were not able to specify a pega.username and pega.password. Attempting to do either of these resulted in an exception. In order to support these uses, a new access group parameter has been added to the prpcUtils.properties for manage hotfix functionality If an access group is provided that will be used; otherwise it will attempt to use PRPC:Administrators, then fallback to using the BATCH requestor’s AG (PRPC:Agents).

SR-C38931 · Issue 382819

Corrected Listener open error when using ListenerManagement page

Resolved in Pega Version 8.1

When clicking on any Listener on the ListenerManagement landing page, it displayed the following error page: "Unable to open instance - Possible causes may be (1) Rule may no longer exist. (2) Availability of the rule may be set to No/Draft, Blocked or Withdrawn. (3) Circumstance of the rule may be preventing access. (4) Current date is not within the date range specified in the rule. (5) Access group or role may not have the appropriate privileges to open the rule." However, the same rule could be opened from Records Explorer. Analysis found that the .pyListenerInsName property used to open the listener rule was blank in the pyListenersList in ListenerManagementPage; initialization of the mListenerInsName field has been added to correct this issue.

SR-C38965 · Issue 378228

Hotfix Scanner updated to clarify the status of uncommitted but superseded hot fixes

Resolved in Pega Version 8.1

The Hotfix Manager scanner identified any uncommitted but superseded hotfixes as committed even though they were not actually committed. This occurred if any part of a hotfix had been superseded and did not require the entire hotfix to be superseded. To clarify, superseded hot fixes means the system already has the hot fix installed in it. During import of new hot fixes, if it has any superseded hot fixes those hot fixes cannot be rolled back. This means if the system is scanned after the rollback, it considers all the superseded hot fixes as committed once as there is nothing to rollback. This is "as-is" behavior, but the way the information was presented was causing some confusion. In order to ensure the status is easy to understand, the metadata will be saved so that superseded but uncommitted hot fixes will not be shown as committed.

SR-C38997 · Issue 379285

Mobile buttons revised to workaround iOS browser click bug

Resolved in Pega Version 8.1

When using the iOS browser, buttons were getting stuck or frozen and requiring multiple clicks to execute. This was traced to an error in the iOS browser version 11.4 where click events are triggered with event.timeStamp as a negative number. To avoid this, the system will not rely on event.timestamp, but will instead get the current datetime and maintain it in prevEvent object.

SR-C3904 · Issue 353053

JAWS able to read validation errors on child of modified element

Resolved in Pega Version 8.1

After overriding some JS functions in UserWorkForm to prepend the field name to the validation message, JAWS was not reading out the validation errors. This occurred because JAWS was not able to read an alert from the child of a modified element, and a role alert has been added on the parent div to enable this use.

SR-C39148 · Issue 379402

Custom field duplicates removed from rule autocomplete dropdown

Resolved in Pega Version 8.1

After creating a key/value pair in the custom fields feature that is available in the "History" tab of the rule, the autocomplete displayed duplicate values if the same name was used in other section rule(SecD). In order to present a cleaner custom fields dropdown list, Embed-CustomFieldsList.pzGetCustomFieldValuesList will now remove the duplicate values.

SR-C39158 · Issue 379163

Sorting works for calculated field grid column

Resolved in Pega Version 8.1

Sorting was not working on a column when a date calculation function was given as a grid column sourced with a report definition. This has been fixed by adding the proper sort field in the DOM and correcting the check of pyFieldName in the gridSortpaginate activity.

SR-C39192 · Issue 377615

pyshowFAButtons property populated on primary page

Resolved in Pega Version 8.1

Buttons needed to finish an assignment or close a case were not visible in mobile offline. This was traced to the pyshowFAButtons property not being populated on pyWorkPage when the condition couldn't be triggered on client side, and has been fixed by modifying 'FlowActionHTML_Simple so it populates 'pyShowFAButtons' on the primary page.

SR-C3920 · Issue 350474

HKT short code added to en_US locale for time conversions

Resolved in Pega Version 8.1

When using the en_US locale, the time zone for "Asia/Hong_Kong " was displayed as "08:03 PM GMT+08:00" whereas for " America/New_York" it displayed as "07:07 AM EST". This was caused by there not being a time zone short code for Hong Kong in the en_US locale xml file, and this has been added so the time will be displayed as "07:07 PM HKT".

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