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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A4918 · Issue 211744

Reverted WSDL naming convention to previous style

Resolved in Pega Version 7.1.9

In earlier versions of the system, the exposed Pega-generated WSDL had ComplexType named "CreateCaseWSRequestType" with uppercase "T". A recent change to naming the ComplexType "CreateCaseWSRequesttype" with lowercase "t" required a manual override to use previously generated WSDLs after upgrading, so the naming has been reverted to using the uppercase "T" format.

SR-A5413 · Issue 212956

Null check added to ParseXMLSAXRuleWrapper

Resolved in Pega Version 7.1.9

Thread lock error messages were being generated in the clipboard when trying to access a property pyNote whose value has been initialized with XML content. This was traced to ParseXMLSAXRuleWrapper adding a null value to the Clipboard Value list, and a null check has been added to prevent this.

SR-A959 · Issue 205668

Enhanced locking for EmailListener to detect and process auto-reply

Resolved in Pega Version 7.1.9

Due to thread locking timing, the EmailListener was not detecting 'autoreply' emails, causing infinite loops. This has been fixed by adding code to look for DSS Email/AutoReplySubject. If present, it will lock the requestor before getting the custom AutoReply setting and processing as expected.

SR-A1273 · Issue 204576

PRPCTask is now tenantized

Resolved in Pega Version 7.1.9

On a multi-tenant environment with HTTP event, it was not possible to see the options for warm\blind transfer with interaction from a tenant layer. This was an issue with the task taking the user ID information but not taking the tenant information, so the acceptance of the interaction on the portal was not getting delivered to the desktop. To correct this, PRPCTask is now tenantized.

SR-A1390 · Issue 204953

Added qualification to avoid RequestorInitialize conflicts

Resolved in Pega Version 7.1.9

In the out-of-the-box activity RequestorInitialize, RUF CompareDates was invoked by using a short hand notation which was causing conflicts. This has been solved by qualifying the function with @Ruleset:Library.

SR-A1588 · Issue 211728

Content file path handling updated for Linux

Resolved in Pega Version 7.1.9

In Linux systems, a problem was seen with deleting or updating static content due to a difference in the designated directory name: the directory name is case sensitive, but the code to delete the image forced lower case. This has been resolved by leaving the file path as-is for these systems rather than forcing it to lower case.

SR-A1648 · Issue 206014

Resolved file permissions for Java2 security on WAS8.5

Resolved in Pega Version 7.1.9

After enabling Java 2 security on WAS8.5, access denied file permission exceptions were being generated when deploying and starting ML7. This has been resolved by adding permissions for the temp files in both the WAS and rules policy files, and by adding a doPrivileged block code to borrow a compiler.

SR-A2473 · Issue 206389

Concurrent Modification Exception resolved

Resolved in Pega Version 7.1.9

When attempting to open a case from the instances tab (Right click on case -> View -> Instances), a ConcurrentModificationException was generated on the pyWorkPage . This was a problem with a JSP fragment which iterated on and unexpectedly modified the mContent. To avoid this error, the system will create a copy of the content for use in iteration.

SR-A2721 · Issue 206236

Fixed logging directories for PegaRULES

Resolved in Pega Version 7.1.9

After upgrading to a split schema, PegaRULES and PegaRULES-ALERT were written to a single file in the home directory despite the prlogging.xml file specifying the file name and path. This was due to a missing prlogging.xml function in the prresources-non-config.jar, and has been fixed.

SR-A2798 · Issue 205394

Ensured consistent Modal window open in RDL

Resolved in Pega Version 7.1.9

In some cases, an action to open a Modal window from Repeated Dynamic Layout was failing. The root cause of this issue was the subscript which was not being generated for RDL. To resolve this, GenerateSimpleLayoutCellHTML has been modified to ensure every pagelist/pagegroup respective subscripts will be generated in base_ref attribute.

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