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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D35842 · Issue 505709

Checks added for empty/missing properties during rule restoration

Resolved in Pega Version 8.4

After making a change to the harness and checking it in, restoring an old version of the harness from history resulted in the old version of the rule displaying a missing or corrupted button area. The was caused by the rules revision history not keeping empty / default properties in the DB, so when the rule is restored those properties were not populated in the resulting XML. To resolve this, empty checks and default values have been added for any non-existent properties in pzpega_ud_gridlayout_model JS and pzpega_ud_gridlayout_structure JS.

SR-D35955 · Issue 525239

Special character removed from filename of RTE uploaded into PDF

Resolved in Pega Version 8.4

An Image uploaded from RTE was not displayed in PDF if the image name had special characters. This has been resolved by setting the system to remove '%' from file names uploaded into RTE.

SR-D35956 · Issue 521643

Handling enhanced for invalid date values in date/time

Resolved in Pega Version 8.4

Refreshing a section or entering an invalid date was causing the date/time to be reset to the current date. This has been resolved by modifying the logic and adding conditional checks in 'pzpega_ui_formatDateTime.js'.

SR-D36091 · Issue 505614

Harness context will be stored to handle on click executed outside of the Ajax Container

Resolved in Pega Version 8.4

An exception was generated in the interaction portal on execution of a post-value action for the on-change event on a text-box in the service case: "Failed to find instance Work-Interaction-Research.EmailBodyRTE of type Rule-HTML-Section". This was traced to a condition where clicking outside of the Ajax Container context to trigger the change caused the Events code to execute the event in the active context when the active context had already been changed by clicking outside of the AC. To avoid this, the system will store the harness context in the event object using pega.ctxmgr.getContextByTarget(target) API. Additional changes were also made to handle the context switching in case of post value when the blur triggers a change in context.

SR-D36120 · Issue 506275

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D36176 · Issue 508407

Work List loads as expected in IE

Resolved in Pega Version 8.4

After upgrade, the Work List was not loading in IE. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D36335 · Issue 504334

Post Value action properly displayed in upper case after validation

Resolved in Pega Version 8.4

After upgrade, if a property with Edit Input toUppercase was created and placed it on a section where the text input has Post Value on Change, validating the uppercased property on the clipboard resulted in the non-uppercase value displaying on the screen. This was traced to the target element with the response value not being updated with the server response for the post value action. Only the attribute value was updated, which is not shown to the user. In order to properly display the value, logic has been added to update the target element value with the response value.

SR-D36970 · Issue 504986

Calendar icon updated to properly display the set number of years

Resolved in Pega Version 8.4

By default, the Calendar icon showed a date range of 10 years when -/+100 was expected. This issue was traced to the existing DSS setting (pyNumberofYears under Pega-UIEngine), which enables overriding the date year range, not being honored when the pyNoOfYears property was set to -1. To honor the pyNumberofYears setting, pyNoOfYears should be 21. This has been corrected so the value will be set properly. To see custom calendar range, attached snippet should be added to UserWorkForm. To see custom calendar range, the below snippet should be added to UserWorkForm: <script> pega.u.d.overrideCalendarDefaultRange = { past: 20, future: 20 } </script>

SR-D37290 · Issue 506285

Null check added to ensure value "yyyyMMdd" displays correctly in DateTime Input

Resolved in Pega Version 8.4

An issue where the input value "yyyyMMdd" was not displayed correctly in a DateTime input field was traced to moment.calendar returning invalid formatting when executed on a null property. To resolve this, a check has been added to assess whether the datetimeframe has any properties or not.

SR-D37326 · Issue 504936

Resolved clipboard formatting issue in Reply Thread and Send Correspondence

Resolved in Pega Version 8.4

Issues were seen with the table formatting of client data after mail was sent. This has been resolved by ensuring all borders are retained in RTE when used in both "Send Correspondence Task" and "Reply Thread".

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