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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D42437 · Issue 513647

Pulse @mention will avoid triggering search request if no suggestion list is available

Resolved in Pega Version 8.3.2

Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.

SR-D43272 · Issue 516439

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.3.2

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and RD are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

SR-D43808 · Issue 512660

Resolved loop causing search to fail

Resolved in Pega Version 8.3.2

After upgrade, searching for a case caused node failure. This was traced to a system loop when trying to remove duplicate workpool classes and has been resolved by updating the pyPopulateWorkPoolsAndClassesForTagsSearch activity to remove extra looping on workpool classes in step 3. In addition, a new 'when' rule pyIsTagSearchEnabled has been added: the pySearchWrapper activity will only search tags when this rule is true.

SR-D50137 · Issue 528823

Resolved loop causing search to fail

Resolved in Pega Version 8.3.2

After upgrade, searching for a case caused node failure. This was traced to a system loop when trying to remove duplicate workpool classes and has been resolved by updating the pyPopulateWorkPoolsAndClassesForTagsSearch activity to remove extra looping on workpool classes in step 3. In addition, a new 'when' rule pyIsTagSearchEnabled has been added: the pySearchWrapper activity will only search tags when this rule is true.

SR-D50584 · Issue 518444

Security added to retrieving operator list by URL extension

Resolved in Pega Version 8.3.2

It was possible to append information to the application URL which allowed an unauthenticated user to find a list of operators. This has been corrected, and will now result in the message "There has been an issue; please consult your system administrator."

SR-D50725 · Issue 516513

Page cleanup processes updated to facilitate Pulse Task creation

Resolved in Pega Version 8.3.2

Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.

SR-D53266 · Issue 516395

Synchronization continuation updated so mobile attachments properly preview

Resolved in Pega Version 8.3.2

Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.

SR-D55559 · Issue 520972

Setting added to allow commas in bulk upload survey questions

Resolved in Pega Version 8.3.2

Questions uploaded in bulk to Survey Designer were delimited by comma, potentially causing an issue when an option itself contains a comma. Because this is a hard-coded Excel template value, this has been addressed with the addition of an extension where delimiter values can be configured and overridden.

SR-D67150 · Issue 532022

Resolved attachments when using Mobile page message setting

Resolved in Pega Version 8.3.2

When using page-level error messages for a work object, trying to add an attachment to that work object resulted in an error and the attachment failed. This has been resolved by adding an error check in the pzAttachContentFile activity.

SR-D74839 · Issue 537321

Corrected map zoom issue with iOS13

Resolved in Pega Version 8.3.2

After including a map control with markers in an application for iOS13, viewing via a mobile app and zooming introduces a gray bar across the map. This has been resolved by setting transform translateZ to the div of address map

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