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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D46542 · Issue 514151

Alt attribute removed from non-image content

Resolved in Pega Version 8.2.5

The links under the reporting categories contained an alt attribute. As Alt attributes should only be used for images, these tags have been removed.

SR-D46543 · Issue 516182

Error messages made more accessible

Resolved in Pega Version 8.2.5

In order to improve the accessibility of error messages, an aria-describedby attribute will be placed on the input that will link to the error message. To further support screen reader users, the focus will be moved to the first input field with an error after the user clicks submit.

SR-D46545 · Issue 511852

Count of remaining characters in a text box made accessible

Resolved in Pega Version 8.2.5

In order to improve accessibility, aria-describedby has been added to the Text Area character counter span element's ID so the remaining number of characters to enter in the text field will be read by the screen reader.

SR-D47401 · Issue 512617

Corrected multiplying errors on dirty flag

Resolved in Pega Version 8.2.5

The error message "Value cannot be blank" was appended on the screen every time the browser gave a dirty flag and OK was clicked. This was due to the context for the error message not being set correctly after toggleErrorMessage, and has been corrected. In addition, due to Context being incorrect when there was a check on the errors on the element, further work has been added to set the correct context before checking if errors exist.

SR-D48887 · Issue 512945

Read-only text inputs remain read-only after browser refresh

Resolved in Pega Version 8.2.5

Read-only text inputs were changing to editable after a browser refresh. This was traced to work done to better handle a displayOnPage GET request that was sent with all of the parameters in the parameter page (data-model) that was causing a 400 Bad Request due to the browser URL length limitations. That issue was resolved by removing the parameters which are not actually required for the displayOnPage GET call during the refresh case, to resolve this issue, the readonly parameter for displayOnpage action has been restored and will be passed.

SR-D50372 · Issue 514613

Interaction Driver now supports more than 7 open items

Resolved in Pega Version 8.2.5

After creating 7 items in an interaction so they are open in the interaction driver, adding item number 8 caused the threads in the clipboard to not correspond with the number of items and the interaction driver was not extended with the new items. This was traced to the "parentKey" parameter not being present in the request: the "parentKey" parameter isn't mandatory but is usually used internally for the RECENTS functionality, and was missed only when maxdocs limit was reached because the recents feature was not validated in case of maxdocs. To resolve this, the "parentKey" will now be passed for all use-cases.

SR-D51093 · Issue 515225

Skin Breakpoints work in Layout Mode with "Optimized code" setting

Resolved in Pega Version 8.2.5

In Application Skin settings for dynamic layouts, even through the choice of any format was offered in the dropdown (My Formats and Inherited), if the layout mode was set to "Optimized code" the responsive breakpoints were only working when Inherited format was chosen and not working for My Formats. This was a missed use for flex where the proper key was not mentioned, and has been resolved by updating GenerateFlexLayout.java.

SR-D51330 · Issue 515246

Added toggle to hold radio button value during multiple service case creation

Resolved in Pega Version 8.2.5

When a field was implemented with a radio button control in the service case screen, starting two cases of the same or different case type (with the same property and control) resulted in the selected value not sticking in the first case when selections were made for the second case. This was traced to multiple radio buttons with the same name in the dom for different AJAX containers: as per radio buttons behavior, only one could be selected if they have the same name. To correct this issue, updates have been made to change the name on radio buttons which are inside the hidden AJAX container and toggle the changes when the buttons should be shown.

SR-D51555 · Issue 516495

Resolved system hang after changing input field value post note

Resolved in Pega Version 8.2.5

After upgrade, a session was hanging in a Non-Member Search Phone interaction after navigating back from "Add or edit attachments" window. The same code worked as expected in the Member Search Phone interaction. Investigation showed that changed values (transaction ID, pzFromFrame) were being sent to the client twice, once in the popup window after attaching the note and again to the parent window. When the changed values were consumed and used in next actions, a mismatch resulted in pzFromFrame. To resolve this, the system has been updated so the Client will not consume the pxThread.pxClientExchange value if pxThread.pxClientFrame is different from what the current tracker is using.

SR-D51601 · Issue 516704

Hover logic updated

Resolved in Pega Version 8.2.5

When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.

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