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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-202878 · Issue 713792

Handling updated for social messaging items with very large embedded images

Resolved in Pega Version 8.6.5

Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.

INC-211974 · Issue 706616

UpgradeInteractionCase modified to update work page on save

Resolved in Pega Version 8.6.5

After update, service cases were failing to unpend when using a custom data transform that accessed the D_CorrespondenceCase data page. Investigation showed the D_CorrespondenceCase data page was internally using the D_pxGetInteractionCaseDetails data page; this call upgraded and saved and committed the case but this commit released the lock which the custom data transform had acquired. Because this happened before accessing the CorrespondenceCase datapage, it led to an error while committing the service case details. To resolve this, the postprocessing activity "pyUpgradeInteractionCase" of D_pxGetInteractionCaseDetails has been modified to write the update on the work page as soon as a save is performed.

INC-205666 · Issue 702934

Database table correctly prevents deletion if there are descendant classes

Resolved in Pega Version 8.6.5

When deleting a concrete class with descendant classes via an activity (Rule-.Delete), the Rule-Obj-Class.ValidateDeleteInternal activity was throwing an error message indicating the class could not be deleted due to descendant classes. However, the corresponding database table rule was deleted anyway. Investigation showed this was caused by ValidateDeleteInternal not reaching the Obj-Save-Cancel step. This can be fixed by modifying step 11, the post when conditions, to jump to END and set the END label at the Obj-Save-Cancel step instead Exit-Activity, but this issues has been resolved by updating all failure states to run end step. In addition, security has been updated to disallow "Allow invocation from browser".

INC-205938 · Issue 721200

Improved handling for heavy use of PushDailyUserData

Resolved in Pega Version 8.6.5

The PushDailyUserData agent was causing utility node performance issues due to the amount of data it was fetching from pr_hourly table. To resolve this, an update has been made which will run the agent once per day and chunk large data.

INC-209158 · Issue 722412

Loop handling updated for Decision Table OR conditions

Resolved in Pega Version 8.6.5

The system was crashing when saving or checking in a decision table with 21 columns and 20 rows where each cell contained 1, 2, or 3 OR conditions. Investigation showed this was caused by an indefinite number of loops when 'or' conditions were used in the test consistency activity, and this has been resolved with an update which ensures only the specified number of loops are performed.

INC-211248 · Issue 713158

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.6.5

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-213918 · Issue 714454

Discard button works consistently

Resolved in Pega Version 8.6.5

After check out, the discard button was not working consistently for decision tables or MapValue. Investigation showed this occurred when an exported file was being downloaded in the same window, as the thread would be busy with the file and not able to perform the discard action on the window. To resolve this, the configuration for the download on the same window has been removed, exportToDecisionTable has been modified to handle an iframe, and a runScript action has been added to register the exportToExcel activity and download in iframe.

INC-215785 · Issue 722553

Corrected logic for parsing imported Excel formula cells

Resolved in Pega Version 8.6.5

Integers specified as cells with formulas in Excel were getting an additional ".0" in them due to them being parsed internally as doubles during the floating point arithmetic of the Apache POI library. This has been resolved by modifying the logic in ExcelUtils.java to apply DataFormatter to get the string value instead of an integer by default for a formula cell.

INC-216935 · Issue 714049

Corrected decision table scroll bar display in resized section

Resolved in Pega Version 8.6.5

Resizing a decision table window was causing the horizontal scroll bar to move out of the section while scrolling. This has been resolved by updating the HTML and adding the needed CSS.

INC-220385 · Issue 720010

Corrected Branch Code Score / Unit Test Rule count issue

Resolved in Pega Version 8.6.5

When reviewing branch quality, the "Rules with Test Cases" indicated 5 out of 7 rules were covered, but no rules were listed in the "rules without unit tests" tab and all rules within the branch had unit tests where applicable. Investigation showed the filter for withdrawn rules was not working correctly and they were shown as not having test cases. In addition, when a test case was in a branch but its tested rule was not in the branch, the test pass percentage calculation was being skipped and displayed as 0%. These issues have been corrected.

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