SR-D32991 · Issue 504130
Email Discussion Thread retains Formatting
Resolved in Pega Version 8.2.4
CSS styles were not being retained in the discussion thread when replying to InboundCorrespondence cases. This was traced to a missing value in Param.latestReply activity pzCreateExternalPostFromMail, and has been resolved by setting an initial plain text value to the param.latestReply before it is set with the HTML value. This prevents having a blank parameter value if the incoming HTML value is empty.
SR-D37415 · Issue 508967
Parameter page update added to improve backwards compatibility for ShowTestLibraryTab
Resolved in Pega Version 8.2.4
An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.
SR-D38053 · Issue 508225
Upcase case shape will fall back to pyWorkCover if multiple pages are present
Resolved in Pega Version 8.2.4
In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.
SR-D40685 · Issue 508810
Custom routing configured in early Pega versions will be mapped to custom on upgrade
Resolved in Pega Version 8.2.4
After upgrade, a configured custom routing option under assignment properties was missing in all assignments. This has been resolved by updating pzUpdateRouting with a condition that will take assignments configured in Pega 6 versions and map them to 'custom'.
SR-D24750 · Issue 507118
Resolved importing PublicFormat file using RuleFromFile Wizard
Resolved in Pega Version 8.2.4
When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel". In addition, a system property set has been added:'System.setProperty("javax.xml.transform.TransformerFactory","com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl");' to make the security flags work properly in java step of 'transformPublicFlow' activity
SR-D41636 · Issue 509433
Route to configuration in the approval flow accepts Specific User parameters
Resolved in Pega Version 8.2.4
Route to configuration in the approval flow was not accepting a parameter value/property value when select Specific User option from drop down was chosen. This was traced to unique ID change work done in the 8.2 release: the pzSimpleApproval section has two controls (DropDown for Participant & AutoComplete for Operator) configured on same property pyOperatorToAssign with "run visibility on client configuration), and when the control value was being changed in the AutoComplete control, the empty value of DropDown control was being posted to the clipboard. To correct this, the section Work-.pzSimpleApproval has been modified to remove performing run-visibility conditions at client side. Instead, the system will use the ".pyApproverType Changes" condition to refresh the wrapper DL which contains the routeTo type Operator/WB/Participant property controls.
SR-D42402 · Issue 508895
Added differentiated handling for special symbols based on location in the label string
Resolved in Pega Version 8.2.4
While importing an Excel file into a decision table that used custom functions like@string:notequal or equal, label names like 'AlphaPrefix !=AAA' resulted in the error "invalid expression or reference: line 1:28 extraneous input '"True"' expecting {<EOF>, '-', '+', '=', '*', '/'," " . Investigation found that the problem was with the label of the column not handling the the special characters like (‘!=’, ‘<’ , ‘<=’, ‘>’, ‘>=’ ) present in the middle of the label string: the label and default operator were being updated irrespective of the location of the symbols within the string. To resolve this, DecisionTableWorkBookConverter.java has been modified to set the operator only if the special strings (‘!=’, ‘<’ , ‘<=’, ‘>’, ‘>=’ ) are present at the end of the label.
INC-192935 · Issue 688463
Added deferred loading for email cases
Resolved in Pega Version 8.8
When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.
INC-199790 · Issue 700647
GetAllEmailWork temp page renamed to avoid conflict
Resolved in Pega Version 8.8
The default Email manager portal was not displaying new email triage cases. Investigation showed that because the GetAllEmailWork and CaseBreadCrumbPopulate activities were using a common name for the clipboard page "TempPage", when CaseBreadCrumbPopulate removed the TempPage clipboard page as one of its steps a null pointer exception occurred for GetAllEmailWork. To resolve this, an update has been made to rename "TempPage" to "TempPageET" for GetAllEmailWork so the names will not conflict.
INC-202878 · Issue 713791
Handling updated for social messaging items with very large embedded images
Resolved in Pega Version 8.8
Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.