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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D40662 · Issue 511397

OpenRuleAdvanced updated

Resolved in Pega Version 8.2.5

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D42566 · Issue 512872

Security improvements for ApplicationInventory and Delete Class

Resolved in Pega Version 8.2.5

It was possible to call the activity "ApplicationInventory of class Rule-" by appending the activity name in the URL. To improve security, the ApplicationInventory activity and HTML rule have been removed from the system. In addition, it was possible to access the "delete class" screen and perform actions on top of it by directly appending the stream to the URL. This has been refactored so the screen will be presented only if the pzSystemOperationsAdministrator privilege is in the current access group.

SR-D43402 · Issue 509972

ValueList/Group correctly appears on clipboard

Resolved in Pega Version 8.2.5

After upgrade the property of type ValueList/Group was missing from the clipboard. This was traced to an extra 'when' rule applied on the visibility of Layout-2 in final section pzProperty (Pega-Desktop:08-02-01), and has been corrected.

SR-D43776 · Issue 510762

Clipboard ExecuteActivity button updated to get classname

Resolved in Pega Version 8.2.5

In Clipboard, clicking the execute activity button did not trigger any action in the backend. Investigation showed that previously the ID attribute for the HTML element used to be same as the property name, and the value of property "pyClassName" was found in the document.getElementById function. Due to work done to provide a feature that generates unique IDs for UI elements (auto generated controls), this must be done through other functions such as document.querySelector to get the value of the property from DOM. The necessary updates have now been made to the javascript function in control pzExecuteActivityButton.

SR-D43783 · Issue 509908

Comments explicitly excluded from generated ruleset under localization

Resolved in Pega Version 8.2.5

A generated URL link from Correspondence Fragment (WorkLink) which was saved in Pega-ProCom_ja was incorrect due to an incomplete URL. The ruleset Pega-ProCom_ja is not provided from the platform, but is generated when using localization. In this case, a comment fragment was included in the rule when it was generated, causing the issue. To resolve this, comment handling has been updated to ensure it's not included when generating the rule.

SR-D49792 · Issue 515982

Corrected property mismatch in Create Eligibility condition builder

Resolved in Pega Version 8.2.5

A parameter mismatch in Create Eligibility condition builder was resulting in properties not being offered in the dropdowns as expected when the top level page was not CaseTypeStages or this page did not exist on clipboard. This has been resolved by changing CaseTypeStages.pyClassName to ConditionsParamterPage.pyClassName in the pzSelectValues_FieldType section.

INC-147654 · Issue 642189

Updates to displaying embedded images in cases

Resolved in Pega Version 8.7

Sending an email with an embedded image to the email ID associated with the email listener successfully created the interaction case, but the embedded image was not displayed when the case was opened from the work-basket. A rule-not found exception was seen in the tracer for pyGetImageDisplay, the rule responsible for displaying the images in the ET pane. Investigation showed that when URLObfuscation was turned on, the decryption of the URL was not successful because "&" had been encoded to '& amp;'. This has been resolved by calling the activity pyGetImageForDisplay using URLMapping instead. An additional issue was seen with displaying images in the email interaction pane where the additional empty new lines moved the image outside the intended place. This was traced to a customization for the reply area which used the pyHighlightedMessage property and converted newlines to br tags even in HTML mode. To resolve this, pyHighlightedMessage has ben modified to convert newlines to br tags only if the mode is plain text.

INC-154254 · Issue 674945

Correct Email Bot training text highlighted

Resolved in Pega Version 8.7

When a piece of text was selected and tagged against an entity while training the Email Bot, the entity selection was misplaced and partially covered the actual text selected. The incorrect selection was then carried forward to the training data spreadsheet. To resolve this, rule changes have been made that will update HTML entities to HTML encoded forms.

INC-166844 · Issue 651407

Email bot updated to handle negative and positive feedback on the same text

Resolved in Pega Version 8.7

When positive and negative training was done on the same piece of text, text extraction by Email Bot failed. For example, when using the sentence. “John Smith plays cricket”, the bot detects “John” as person name. If user wants to train the bot to detect “John Smith” as the entity, the user needs to first remove “John” and build the model, and then select “John Smith” and build the model again. In this case, the email bot never again detects “John Smith” as person name due to the negative feedback given for “John”. This was traced to the entities having same the startIndex/endIndex, and has been resolved by removing entities of the same modelName which have the pyIsRemoved property as true so that multiple entity models are detected on the same word.

INC-170135 · Issue 652525

Rich HTML handling added for outbound email

Resolved in Pega Version 8.7

The HTML content was visible in the received email when replying from the email pane in the existing email interaction. This has been resolved by adding logic to handle rich HTML for outbound email.

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