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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D40662 · Issue 511397

OpenRuleAdvanced updated

Resolved in Pega Version 8.2.5

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D42566 · Issue 512872

Security improvements for ApplicationInventory and Delete Class

Resolved in Pega Version 8.2.5

It was possible to call the activity "ApplicationInventory of class Rule-" by appending the activity name in the URL. To improve security, the ApplicationInventory activity and HTML rule have been removed from the system. In addition, it was possible to access the "delete class" screen and perform actions on top of it by directly appending the stream to the URL. This has been refactored so the screen will be presented only if the pzSystemOperationsAdministrator privilege is in the current access group.

SR-D43402 · Issue 509972

ValueList/Group correctly appears on clipboard

Resolved in Pega Version 8.2.5

After upgrade the property of type ValueList/Group was missing from the clipboard. This was traced to an extra 'when' rule applied on the visibility of Layout-2 in final section pzProperty (Pega-Desktop:08-02-01), and has been corrected.

SR-D43776 · Issue 510762

Clipboard ExecuteActivity button updated to get classname

Resolved in Pega Version 8.2.5

In Clipboard, clicking the execute activity button did not trigger any action in the backend. Investigation showed that previously the ID attribute for the HTML element used to be same as the property name, and the value of property "pyClassName" was found in the document.getElementById function. Due to work done to provide a feature that generates unique IDs for UI elements (auto generated controls), this must be done through other functions such as document.querySelector to get the value of the property from DOM. The necessary updates have now been made to the javascript function in control pzExecuteActivityButton.

SR-D43783 · Issue 509908

Comments explicitly excluded from generated ruleset under localization

Resolved in Pega Version 8.2.5

A generated URL link from Correspondence Fragment (WorkLink) which was saved in Pega-ProCom_ja was incorrect due to an incomplete URL. The ruleset Pega-ProCom_ja is not provided from the platform, but is generated when using localization. In this case, a comment fragment was included in the rule when it was generated, causing the issue. To resolve this, comment handling has been updated to ensure it's not included when generating the rule.

SR-D49792 · Issue 515982

Corrected property mismatch in Create Eligibility condition builder

Resolved in Pega Version 8.2.5

A parameter mismatch in Create Eligibility condition builder was resulting in properties not being offered in the dropdowns as expected when the top level page was not CaseTypeStages or this page did not exist on clipboard. This has been resolved by changing CaseTypeStages.pyClassName to ConditionsParamterPage.pyClassName in the pzSelectValues_FieldType section.

INC-202878 · Issue 713790

Handling updated for social messaging items with very large embedded images

Resolved in Pega Version 8.7.2

Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.

INC-211417 · Issue 711610

Updated URL construction for inline images for better performance

Resolved in Pega Version 8.7.2

System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.

INC-212549 · Issue 706073

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.7.2

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-212966 · Issue 713955

Support added for email attachments stored in repositories

Resolved in Pega Version 8.7.2

Attachments sent through email were received as corrupted. To resolve this, support has been added for retrieving content attachment file content from external repositories using data page D_pzGetExtStorageContent[ContentLocation:.pyContentLocation,RepositoryName:.pyStoredInRepository].pyFileSource

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