INC-200802 · Issue 699967
Line break handling added for setting required question asterisk
Resolved in Pega Version 8.6.4
If a survey question was formed in multiple sentences, the asterisk marking it as required was not displayed in screen. The asterisk displayed as expected if the question was one sentence. This has been resolved by updating the setMandatoryIconforQP script handle linebreaks and set the required symbol as expected.
INC-199790 · Issue 700646
GetAllEmailWork temp page renamed to avoid conflict
Resolved in Pega Version 8.6.4
The default Email manager portal was not displaying new email triage cases. Investigation showed that because the GetAllEmailWork and CaseBreadCrumbPopulate activities were using a common name for the clipboard page "TempPage", when CaseBreadCrumbPopulate removed the TempPage clipboard page as one of its steps a null pointer exception occurred for GetAllEmailWork. To resolve this, an update has been made to rename "TempPage" to "TempPageET" for GetAllEmailWork so the names will not conflict.
INC-211417 · Issue 711611
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.6.4
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-212549 · Issue 706074
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.6.4
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding an update to conditionally show email-content.html.
INC-214294 · Issue 710826
PopulateEmailClientWorkFilter correctly resolves field value
Resolved in Pega Version 8.6.4
The first item in the Email manager queue selection dropdown was 'DefaultWorklist', instead of 'Default worklist' or other formatted text. Investigation showed the New Page was not created for the temp results in pzPopulateEmailClientWorkFilter Activity, preventing it from resolving the customized/available field values, and this has been resolved.
INC-214367 · Issue 708410
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-214836 · Issue 709759
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-177312 · Issue 692111
Added handling for FieldValue issue during Excel export
Resolved in Pega Version 8.6.4
After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.
INC-194330 · Issue 708710
Added special character handling for DecisionTable column-label
Resolved in Pega Version 8.6.4
The label of a decision-table column was being appended to the original decision-table return-value. The column label and comparator were handled differently for columns containing special characters (+, -, *,...), causing the data after the special character to be trimmed and appended to the row output value. This has been resolved by adding handling for special characters so the output and the label are rendered properly.
INC-195790 · Issue 687810
Updated recording test scenario for attachments
Resolved in Pega Version 8.6.4
Recording scenario tests for a case type was not working as expected when attaching a document to a case as part of case flow. This has been resolved as part of the updates made for Pega Test Automation Kit (PTAK) v1.6.