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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-155276 · Issue 622816

Null check added for step page

Resolved in Pega Version 8.3.6

After creating and adding new Access Roles and application 'Access When' to the privileges instead of Production level, during run time the error "runtime.IndeterminateConditionalException: Trying to evaluate Rule-Access-When conditions L:IsProdAccess when there is no page to evaluate them against" appeared for the specific privileges. This was traced to a missed use case where the system falls back to the step page if the page for evaluating the 'when' condition is null, which did not account for scenarios where the step page can be null. To resolve this, a null check has been added which will fetch the primary page if the step page for the access 'when' condition is null.

INC-156647 · Issue 626293

Improved disconnected requestor cleanup for FieldService

Resolved in Pega Version 8.3.6

A large number of requestors from FieldService with the status as 'Disconnected' were accumulating and causing performance issues. This was traced to the requestors not getting passivated due to users not logging out and new requestors being created for the same users next time, and was caused by the value of the DSS Initialization/PersistRequestor being set as "OnTimeout". When the DSS prconfig/timeout/browser/default is not configured, the default browser requestor timeout is 60 minutes. In this scenario, requestors were not passivating as the requestor passivation timeout was set to the refresh token lifetime for mobile users, which was very large and overwrote the DSS value. This has been resolved by removing the code which set the passivation timeout to the OAuth2 refresh token lifetime.

INC-227878 · Issue 727855

UPDATE IMPACT FOR PEGA CALL

Resolved in Pega Version 8.7.3

Log4j-1.2.14.jar and Log4j-1.2.17.jar have been removed to address the security concerns with these versions, and logger jars have been upgraded to 12.7.2 version (from 12.7.1 version) to make Pega Call compatible. This change will impact Pega Call customer environments due to Avaya or Genesys, which are part of Pega Call, having an internal dependency on Log4j1.x version jars. As a result, the SDK logging for Avaya or Genesys will not be available in the 8.7.3 release unless the Log4j-1.x jar files are reimported locally.

INC-215785 · Issue 722554

Corrected logic for parsing imported Excel formula cells

Resolved in Pega Version 8.7.3

Integers specified as cells with formulas in Excel were getting an additional ".0" in them due to them being parsed internally as doubles during the floating point arithmetic of the Apache POI library. This has been resolved by modifying the logic in ExcelUtils.java to apply DataFormatter to get the string value instead of an integer by default for a formula cell.

INC-220770 · Issue 718028

Null check added to getBaseRef

Resolved in Pega Version 8.7.3

When using a customized Cosmos portal that included tabs, some of the Pega APIs were not available in the child frame and javascript errors were generated when calculating the clipboard path for live UI elements. This was traced to invalid references to "pega.api.ui.util.getBaseRef", and has been resolved by adding null checks to the getBaseRef API call to make sure javascript errors are not thrown.

INC-173596 · Issue 673089

Apache Commons HttpClient dependency removed

Resolved in Pega Version 8.7.3

As part of moving from the Apache Commons HttpClient project (which is at end of life and no longer being developed) to the Apache HttpComponents project, openws dependencies on the commons-httpclient jar have been removed.

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