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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D7323 · Issue 493176

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.3.1

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D18853 · Issue 488283

Visibility on client check removed to enable Pulse on click

Resolved in Pega Version 8.3.1

When Pulse was configured on click of a icon, the comment section was not visible. Investigation showed that at the time of DOM load, pyMessage property was not available in the DOM because 'Run visibility condition on client' was checked by default. Visibility on client checks have been removed to resolve this issue.

SR-D37757 · Issue 507966

Pulse delete icon repaired

Resolved in Pega Version 8.3.1

After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.

SR-D44012 · Issue 509880

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.3.1

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

SR-D24900 · Issue 503873

Security update for RequestMap error logging

Resolved in Pega Version 8.3.1

In HttpAPI, the RequestMap contains Cookie information. In error conditions, this map gets logged. An update has been made to ensure that the Cookie value is not logged if there is an error.

SR-D27644 · Issue 497611

Uploaded attachments will receive a unique name to prevent overwriting

Resolved in Pega Version 8.3.1

An issue with an incorrect file being attached to a work object was traced to overlapping processes. When files are uploaded, they are first saved to common HDD directory and then read into memory and deleted from the HDD area. Files will overwrite other file carrying the same name, which is a problem if the first file is not completely uploaded and is waiting in the common directory and some other file with the same name is uploaded on top of it. To resolve this, an update has been made to ensure file names are appended with a unique identifier to distinguish between files carrying the same names and keep them from overwriting each other.

SR-D28184 · Issue 497165

Verbose debug logging removed from LockUtils

Resolved in Pega Version 8.3.1

Verbose debug logging that had been added to the "LockUtils" class to print when the lock was acquired or released and include the associated stacktrace has now been removed as it interfered with diagnosing locking issues when threads were getting blocked.

SR-D28538 · Issue 502056

Corrected requestor status flag for direct map

Resolved in Pega Version 8.3.1

Numerous "Unable to create requestor" alerts were logged. This was traced to an error in HttpAPI where after retrieving the requestor from the internal requestor map directly, the requestor creation status flag was not set properly. This caused last action to post that alert instead of the correct notice of "existing requestor retrieved". This has been resolved so the flag reflects the correct status.

SR-D31066 · Issue 502252

Improved performance for "Show-HTML" in a grid with numerous controls

Resolved in Pega Version 8.3.1

‘Show-HTML’ was taking an excessive amount of time to render a UI for grid with a large number of controls. This was traced to the handling for generating and clearing markup creating an exponential growth situation, and has been resolved by modifying the system to remove redundant copies of a string in the markup string buffer.

SR-D33491 · Issue 511726

Code fragment removed to resolve CookieDisabledException

Resolved in Pega Version 8.3.1

After upgrade, a CookieDisabledException occurred after a post activity was invoked in the single sign-on (SSO) authentication service. This was traced to the site using the deprecated flag "redirectguests" as part of SSO-based login for mashup usecases. This flag was used to check if a cookiedisabled exception was thrown or not, and if there was no cookie, if a requestor was authenticated in first request. However, the flag has been removed as part of work done to omit the Cookie support check on Mobile App UAs. Code that supported the use of this flag remained after that work and led to the exception being generated, but has now been removed as well.

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