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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

INC-120450 · Issue 561743

Configure view finds existing calculations for properties

Resolved in Pega Version 8.4.2

Modifying a property to ‘calculated: Readonly’ by creating declare expression inside a fieldgroup list (which was created in the data model and refers to a datatype) while adding the fieldgroup list property by selecting from the field in the configure view of a step was not reflected when adding the same list type property inside another step of configure view. Declare expressions were created with page context for embedded fields by default in configure view, but Declare expressions have recently been enhanced and no longer expected to use page contexts. Because Configure view continued to use page contexts, this resulted in calculations that existed not being picked up. This has been resolved by configuring view handling for page list fields specifically to not create new calculations with a page context. Detection of calculations has also been updated to not check for page context to match the recent Declare expression enhancements.

INC-120472 · Issue 571437

Corrected date display on export to Excel

Resolved in Pega Version 8.4.2

Reports which have visible date and Date time properties or values displayed correctly when viewed in PEGA, but when the data was exported to Excel the values were converted to GMT time. Due to this the date fields (with no time stamp) were showing the date less by one day in Excel. This has been corrected.

INC-123033 · Issue 561388

Updated logic for delegating when the RARO exists

Resolved in Pega Version 8.4.2

When trying to delegate a Data Type, the validation error "Update Record Failed: This record is non-versioned and already exists and can not be moved to a different ruleset" appeared. Because data type delegation is dependent upon the existence of a RARO for the delegated data type, when delegating the ruleset of the RARO to accessgroups with the same roles the code was attempting to update the RARO. Updating the RARO determines if the Ruleset of the RARO is unlocked. If the ruleset is locked, then the logic attempts to select a new ruleset, but the RARO cannot be moved to a new ruleset. To resolve this, the logic has been updated so that if the RARO exists, the system will not try to create a new instance.

INC-125822 · Issue 566312

Agile Studio correctly embedding attachments

Resolved in Pega Version 8.4.2

Attachments were not being included in Agile Studio documents for backlogs and sprints as expected. This was traced to the third-party jar "jsoup", which was converting the parameter PegaDocumentObject to pegadocumentobject, causing a mismatch. This has been resolved by adding a check that will replace the converted name with the correct one.

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