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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

INC-162881 · Issue 636993

Decision Table check-in warnings supported for large tables

Resolved in Pega Version 8.5.4

After adding an empty row in the middle of Decision Table rows and checking in, the Decision table rule's CheckIn form shows a functionality warning about a conflict in decision table ("This rule contains 1 logic conflict(s). Click the 'Show Conflicts' button for more details."). However, this behavior did not occur as expected if the decision table had more than 500 cells in it, and has now been resolved.

INC-163970 · Issue 636137

Expression Builder updated for special character handling

Resolved in Pega Version 8.5.4

If a modulo operator (%) was used in expression builder, the expression showed the correct value when it was submitted (closed) but on reopen the expression was changed and not calculated correctly. If the expression was not reopened then it calculated the value properly. This issue was traced to a server call to pzEvaluatePegaExpression which treated certain values as containing special characters, and has been resolved by updating the handling for this scenario.

INC-164002 · Issue 639913

Decision table null input handling updated for backward compatibility

Resolved in Pega Version 8.5.4

After upgrade, any null values as inputs in the decision tables were skipped if "Allow Missing properties" was not checked. This behavior was different from previous versions. In order to improve backward compatibility, the new function pxEvaluateDecisionTable has been added which has an additional parameter to set AllowMissingProperties, and the older function logic has been modified to take the parameter value from the parameter page.

INC-164171 · Issue 635868

Support added for connect-SOAP run in parallel mode

Resolved in Pega Version 8.5.4

When connect-SOAP was configured to use the “run in parallel” mode, application settings derived through a datapage had incorrect values. While running the connect-SOAP through an activity, all the values were derived incorrectly. This has been resolved by adding a synchronization enhancement to support parallel run connect.SOAP.

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