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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

INC-176542 · Issue 668477

Removed unused function to improve Class rule save performance

Resolved in Pega Version 8.6.2

Clicking save on the Policy Class rule was not working correctly or was taking an excessive amount of time to respond. Adding property mapping in the External Mapping tab of the Class rule exhibited the same behavior. Investigation showed there was an infinite loop being invoked in the class ruleform, which was traced to the disableKeyEntries() function. As this function is no longer used, this has been resolved by updating the RF_RuleObjClassScript.js to remove disableKeyEntries and any function calls to it.

INC-179111 · Issue 666017

Toolbar delete handling modified

Resolved in Pega Version 8.6.2

After upgrade from Pega 7.4 to 8.5, the toolbar delete button behavior was different. Previously, the pzRuleFormToolbarDeleteRule section rule invoked RuleFormMain on refresh, but the updated version was calling RuleFormHeader, preventing the deletion of the assignment from the class instance. This was an unanticipated edge case and has been resolved by updating the action in the button to refresh the section RuleformMain instead of header.

INC-180468 · Issue 659923

JAWS correctly reads work group header

Resolved in Pega Version 8.6.2

While creating the groups within the organizational unit, JAWS was reading the name of the frame as "Process Work Area" instead of "Create Work Group" and "enter data" instead of the name of the edit field with edit instructions. This has been resolved by adding a property to the short description label so it contains the instance type that is being created.

INC-182150 · Issue 669852

DSS added to control Pega Version Banner

Resolved in Pega Version 8.6.2

Nuisance errors were being logged related to the application trying to connect to Pega to confirm available versions. This has been resolved by adding the 'when' rule pyShowVersionBanner to pzStudioHomeWrapper which allows disabling/enabling the Version Banner based on the setting used in the DSS ShowVersionBanner. pyShowVersionBanner defaults to true when DSS ShowVersionBanner does not exist.

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