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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-200802 · Issue 699967

Line break handling added for setting required question asterisk

Resolved in Pega Version 8.6.4

If a survey question was formed in multiple sentences, the asterisk marking it as required was not displayed in screen. The asterisk displayed as expected if the question was one sentence. This has been resolved by updating the setMandatoryIconforQP script handle linebreaks and set the required symbol as expected.

INC-177312 · Issue 692111

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.6.4

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-194330 · Issue 708710

Added special character handling for DecisionTable column-label

Resolved in Pega Version 8.6.4

The label of a decision-table column was being appended to the original decision-table return-value. The column label and comparator were handled differently for columns containing special characters (+, -, *,...), causing the data after the special character to be trimmed and appended to the row output value. This has been resolved by adding handling for special characters so the output and the label are rendered properly.

INC-195790 · Issue 687810

Updated recording test scenario for attachments

Resolved in Pega Version 8.6.4

Recording scenario tests for a case type was not working as expected when attaching a document to a case as part of case flow. This has been resolved as part of the updates made for Pega Test Automation Kit (PTAK) v1.6.

INC-195793 · Issue 697921

Enhanced ruleset validation for portal creation

Resolved in Pega Version 8.6.4

Attempting to create a new portal (web channel) from the app studio using the Creation Wizard with "Branch development preferences" enabled resulted in the error message "No valid rulesets in application preferences". Investigation showed this occurred due to CPM-Portal being specified in the application as the UI class: when attempting to create the portal, the system was evaluating the class against ruleset candidates. The class was not visible to the rulesets in the stack and thus the portal could not be created. This has been resolved by adding validation on UI pages, Int and Data classes in the application to ensure that they exist in user rulesets, and by adding an allowance for classes to exist only in branched rulesets and not the base ruleset during check if the ruleset is present in application stack.

INC-200416 · Issue 699863

Updated AttachmentPreview control for Account Manager Access Group

Resolved in Pega Version 8.6.4

When using the Account Manager Access group as the default and only access group on a profile, attempting to render a PDF on the click of a link did not work as expected. The render-on-click worked as expected when logged in as the Author and the application was switched to Account Manager. This has been resolved by registering the activity pzAppStorageOkToAttachFile in the pzAttachmentPreview control.

INC-206782 · Issue 701142

BAC updated for delegated circumstanced decision table rule

Resolved in Pega Version 8.6.4

An unregistered request error was encountered while launching the DelegatedRulesPage harness when pyBlockUnregisteredRequests >=1. This was traced to a delegated circumstanced decision table rule which caused a request error for the @baseclass.pzLookupCircumList activity, and has been resolved by updating the BAC handling for this activity.

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