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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200247 · Issue 701955

WorkAttachmentIcon activity correctly registered

Resolved in Pega Version 8.7.1

The pyWorkAttachmentIcon control used to download attachments was generating a SECU0019 warning. This was traced to pzAppStorageOkToAttachFile not being correctly registered, and has been resolved.

INC-201410 · Issue 695843

Updated handling for Navigation Breadcrumb DisplayFlag

Resolved in Pega Version 8.7.1

On hitting 'previous' the old breadcrumb was visible instead of the expected flowaction. This was a missed edge case for having 'when' conditions before a subprocess shape, and has been resolved by having the pyDisplayFlag be considered conditionally so that even when the display flag for the top level subprocess is false, if the current flow action / assignment belongs to the subprocess, the system will show the breadcrumb for the same.

INC-201981 · Issue 697633

Added check for StageHistory page

Resolved in Pega Version 8.7.1

After update, the pyDisplayStages section was not visible in pyCaseMainInner due to the 'when' condition pxHasStages not being satisfied. This was traced to a customization for the pyStartCase flow in one of the case types which resulted in a blank pxStageHistory page being set under pyWorkPage, and has been resolved by adding a 'when' condition to check whether pxStageHistory page exists so the step will only execute if the pxStageHistory page is present.

INC-203595 · Issue 700595

Updated retainLock for DoClose activity

Resolved in Pega Version 8.7.1

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-204676 · Issue 699112

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.7.1

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207320 · Issue 701083

Email Approver shown in audit

Resolved in Pega Version 8.7.1

Email Approver activity was not being shown in Audit. This was traced to the queue instance primary page missing the necessary pyInboundEmail page property from pyCreateAndManageWorkFromEmail, and has been resolved by updating the listener activity to copy the needed value to a property called pyEmailFrom which will be used to record the events in the audit.

INC-173986 · Issue 668935

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.7.1

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-177312 · Issue 692110

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.7.1

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-196266 · Issue 694837

Performance improvements for CDH

Resolved in Pega Version 8.7.1

Significant slowness was seen in Customer Decision Hub (CDH) during save-as or check-in/check-out of an offer rule. This has been resolved by passing the current parameter page to the RuleCheckOut activity in pxUpdateRecordInner so that CDH can pass a skipValidate parameter to skip the validation during checkout.

INC-198113 · Issue 693353

Link-Association-Follow updated

Resolved in Pega Version 8.7.1

The report definition 'pyGetAssociations' was generating the error "data.internal.rd.reference.InvalidReferenceException InvalidReferenceException .pxLinkedRefTo Cannot use an unexposed property as there is no BLOB column for the class: 'Link-Association-Channel'". This has been resolved by updating pzUnfollowReview to handle Link-Association-Follow, which will prevent these log errors.

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