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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-204676 · Issue 699111

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.5.6

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207218 · Issue 706370

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.5.6

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-173986 · Issue 668933

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.5.6

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-175533 · Issue 678908

Improved Page compare for page groups

Resolved in Pega Version 8.5.6

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

INC-177312 · Issue 692109

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.5.6

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-179769 · Issue 671021

Document generation new line formatting made consistent

Resolved in Pega Version 8.5.6

The GenerateWordDocument API and Generate Document shape were not adding new line to a Word document even when Text Area format was used. This was traced to a difference in document generation which varied between adding \n and adding \r\n for new line, causing inconsistent behavior, and has been resolved.

INC-182152 · Issue 667394

Special character handling updated for export MapValue to Excel

Resolved in Pega Version 8.5.6

The Excel download was failing when the Row/Column definition or column configuration of a map value contained an equals sign (=) or < > brackets inside quotation marks. This has been resolved by adding an update that will evaluate the comparator value at the start of the row condition value, and row condition value and row condition operator will be set separately.

INC-182248 · Issue 665779

Added logic to handle manual validate rule creation

Resolved in Pega Version 8.5.6

Manually creating a Validate rule with conditions and then opening the configure view with conditions caused the validation rule to be removed from the flow action rule along with the validation conditions in the validation rule referred in flowAction rule. This has been resolved by updating the logic in the Condition Builder to handle this use case.

INC-182576 · Issue 677526

Improved Page compare for page groups

Resolved in Pega Version 8.5.6

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

INC-184800 · Issue 685684

Handling updated for switching between concrete and abstract class types

Resolved in Pega Version 8.5.6

After configuring a non-templatized table with source as page list, with the page list property sourced to abstract class, a runtime exception was seen when loading the table that indicated "database.BadInputException: Cannot open or save instances of class Data-Orders-OrderDetails--the class might be abstract, or it might have no defined keys, or it might descend from Code-". When a class is created and saved as concrete, there is a checkbox "Automatically generate a unique ID for records of this type" which when checked will set pyAutogeneratedKey to false on the clipboard. If the Class is then later changed to abstract without unchecking the checkbox first, then the BadInputException error will manifest on the table at runtime. Investigation of the Edit Class ruleform found some scenarios where clipboard properties which have previously been set while Class type dropdown is set to Concrete can persist and cause the BadInputException seen when the class is switched to Abstract. This has been resolved.

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