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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-114807 · Issue 162848

"Transfer to an Operator" dynamic list was not sorted

Resolved in Pega Version 7.1.7

The "Transfer to an Operator" dynamic list was not sorted, while the "Transfer work from" dynamic list was. This was caused by different function calls in the system, and has been corrected so the lists sort properly by property name.

SR-115000 · Issue 165234

Operator substitutions restored to the availability settings

Resolved in Pega Version 7.1.7

The operator availability setting links for Case Manager portal and Case User portal were missing substitute assignee details. These have been restored.

SR-115026 · Issue 164316

Exceptions logged for PegaAESRemote with split schema

Resolved in Pega Version 7.1.7

In a split schema environment, the SPPR_POPULATE_INDEX_DATA stored procedure operates on the AES-related table PR_INDEX_INFO and is used to get index information. This stored procedure does not work with split schema because the stored procedure is not in the same schema the request is run in and the stored procedure is not schema-qualified. This issue only causes an exception in the log periodically when AES asks for index info. To avoid this, PegaAESRemote will not attempt the call to the stored procedure causing the exception, and all Connect SQLs are being updated with class reference in place of refer tables.

SR-115127 · Issue 163700

Viewing generated Java code with Tracer

Resolved in Pega Version 7.1.7

Previously, Tracer automatically returned the source for generated Java. This functionality was inadvertently removed, and has been restored.

SR-115268 · Issue 166797

Cleanup improved for resolved work-items

Resolved in Pega Version 7.1.7

An error in the logic for Stage Flows caused improper cleanup of resolved work items, leading to outsized assignment tables. This has been corrected.

SR-115313 · Issue 164520

BIX execution history did not update all Extracted rules

Resolved in Pega Version 7.1.7

If a BIX (Business Intelligence Exchange) extract was run with two extracts from the same shell script, the execution history was updated for only one of the extract rules. This was caused by the entry in the execution history (pr_log) is being overridden when the -i command line option is used. To ensure complete logging, the system has been updated to add a new entry to pr_log for every value when invoking the -i option.

SR-115511 · Issue 168772

Application Express Wizard updated to correctly bind rulesets

Resolved in Pega Version 7.1.7

New Rule-Access-Role-Obj (RARO) rules created using Application Express wizard were being bound to specific ruleset versions vs. ruleset names. This caused failure to any modification to those RAROs, since modifying a RARO with a ruleset version would mean the save-as would fail if the validation found a RARO already present for that ruleset. In order to ensure proper binding and aid migration, a RARO with ties to a ruleset version will have that the version information removed automatically upon saving of the RARO.

SR-115711 · Issue 165363

Flow Action class correctly retrieved for subprocesses

Resolved in Pega Version 7.1.7

When running a Process Flow in a Data- class that is called from a Work- process flow via a SubProcess, the error "Failed to find a 'RULE-OBJ-WHEN' with the name 'CANMAINTAINCASEREPORT'" was being generated. This was caused by incorrect handling for the class: the flow action and WHEN rule are in a WORK class, but when the sub-flow is executed it looks in the DATA class of the embedded page instead of the WORK class relevant to the overall case. There was a workaround of saving the WHEN rules into the Data- classes, but the system now uses workPage instead of interestPage for localcase to ensure the correct class is retrieved.

SR-115719 · Issue 165692

WebSphere WorkManager pool setting correction

Resolved in Pega Version 7.1.7

Due to a coding defect, the WorkManager thread pool setting configured through WebSphere was not being utilized. As a consequence, a large number of daemon threads could be created during certain scenarios and the ability to make connections could be reduced. This has been fixed, and the system will now use the WebSphere WorkManager setting.

SR-115776 · Issue 164938

Improved definition of Remote Work Objects

Resolved in Pega Version 7.1.7

Previously, a work object was considered remote only when it was from a different system than the Master. This caused an issue in cases when the Master and Remote Applications existed on the same PRPC instance, and the behavior has been changed to consider the WO to be remote when it is from a different application even if it is from same system.

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