Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D94019 · Issue 553783

Alerting features added for Listeners

Resolved in Pega Version 8.2.7

An enhancement has been added for Email Listener alerts. At the end of each listener's processing cycle, the system will determine the average processing time per message, the total processing time of the listener, the total unread messages count, and total number of messages processed. In each AESRemote agent run, this data will be published to the PDC, where it will be analyzed and any necessary alerts raised.

INC-127981 · Issue 562998

Rulesets removed from direct invocation ability

Resolved in Pega Version 8.2.7

The following rules have been updated such that they are no longer available to be invoked directly by a client or service: Clipboard_ExecuteActivity, getClassInstances, getOperatorIDs, and GetXMLRuleData. In addition, pzAutoGenClipboard_ExecuteActivity will now require authentication.

SR-D79831 · Issue 562800

Access Deny working as expected for Offers

Resolved in Pega Version 8.2.7

It was possible to Save-As an offer in PegaMKT-Work-Offer after encountering an access deny rule. The record was not created in Dev Studio, however, and an expected denial of access was not registered at runtime. This was due to Access deny rules not being considered as a part of validation, and has been resolved by adding the necessary permission validation to the new harness that will produce the error message informing the user that they are missing a permission. Additional work has also been done to pass the 'pzKeepPageMessages' parameter as true so that page level error messages are correctly displayed.

SR-D87673 · Issue 548627

PegaCESvcsIntegrator security updated

Resolved in Pega Version 8.2.7

Security updates have been made which now require authentication to consume the services from the PegaCESvcsIntegrator package.

SR-D88451 · Issue 550848

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.2.7

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D91834 · Issue 554424

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.2.7

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

SR-D42670 · Issue 510185

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.1.7

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D21555 · Issue 501107

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.1.7

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D46159 · Issue 510973

Reinitializing Full Text Search will shut down Elastic Search regardless of search initialization status

Resolved in Pega Version 8.1.7

Pega search was only sporadically working after converting from standard sandbox-marketing to largesandbox-marketing. This was traced to the Full-Text Search initialization having failed on the app-tier node during re-initialization. As part of re-initialization, the existing node is shut down and the Elastic Search node is started. The shutdown process relied on a boolean flag which indicated if the current status of full-text search initialization was successful. In this case, ES was trying to validate all the cluster level settings, for every save of one of the cluster level settings, but could not due to topology changes in the Util Tier node. The boolean flag indicated initialization had failed so the shutdown process was not invoked, yet the system was attempting to start the second instance of an ES node on the same machine. To resolve this, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D45600 · Issue 510385

pzIsACoverageSessionActiveForThisRequestor moved to @baseclass

Resolved in Pega Version 8.1.7

When logging out, the error "com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find a 'RULE-OBJ-WHEN' with the name 'PZISACOVERAGESESSIONACTIVEFORTHISREQUESTOR' that applies to 'Code-Pega-List' appeared. This was a log errors issue caused by a 'when' rule not being found due to the temporary Pega step page matching with a locally created page, causing the rule resolution of the 'when' rule to fail. To resolve this, the 'when' rule pzIsACoverageSessionActiveForThisRequestor has been moved to @baseclass.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us