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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-144948 · Issue 602273

Resolved JBoss memory leak

Resolved in Pega Version 8.5.2

JBoss logs indicated connection leaks. This has been resolved by limiting the scope of instance of ActionProvider, DataSyncRequestParser to a try-with-resources block which ensures that all resources are released.

INC-144970 · Issue 604952

Tags correctly displaying after Pega 8 Upgrade

Resolved in Pega Version 8.5.2

The context class for Tags was consistently picking up from the Access group but not consistently from the work class. This caused previously created tags in Pega 7 to not show up in Pega 8, and tags created through the Case Management->Social->Tag configuration were not showing up for user details. This was traced to several differences in the logic between the versions, and updates have been made to resolve this.

INC-146114 · Issue 604411

Create Survey routes case correctly

Resolved in Pega Version 8.5.2

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

INC-146676 · Issue 601940

Field Service app localizations updated

Resolved in Pega Version 8.5.2

Localization has been added to the 'getDirections' alert and other popup alerts in the Field Service app.

INC-148727 · Issue 603752

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-120450 · Issue 561743

Configure view finds existing calculations for properties

Resolved in Pega Version 8.4.2

Modifying a property to ‘calculated: Readonly’ by creating declare expression inside a fieldgroup list (which was created in the data model and refers to a datatype) while adding the fieldgroup list property by selecting from the field in the configure view of a step was not reflected when adding the same list type property inside another step of configure view. Declare expressions were created with page context for embedded fields by default in configure view, but Declare expressions have recently been enhanced and no longer expected to use page contexts. Because Configure view continued to use page contexts, this resulted in calculations that existed not being picked up. This has been resolved by configuring view handling for page list fields specifically to not create new calculations with a page context. Detection of calculations has also been updated to not check for page context to match the recent Declare expression enhancements.

INC-120472 · Issue 571437

Corrected date display on export to Excel

Resolved in Pega Version 8.4.2

Reports which have visible date and Date time properties or values displayed correctly when viewed in PEGA, but when the data was exported to Excel the values were converted to GMT time. Due to this the date fields (with no time stamp) were showing the date less by one day in Excel. This has been corrected.

INC-123033 · Issue 561388

Updated logic for delegating when the RARO exists

Resolved in Pega Version 8.4.2

When trying to delegate a Data Type, the validation error "Update Record Failed: This record is non-versioned and already exists and can not be moved to a different ruleset" appeared. Because data type delegation is dependent upon the existence of a RARO for the delegated data type, when delegating the ruleset of the RARO to accessgroups with the same roles the code was attempting to update the RARO. Updating the RARO determines if the Ruleset of the RARO is unlocked. If the ruleset is locked, then the logic attempts to select a new ruleset, but the RARO cannot be moved to a new ruleset. To resolve this, the logic has been updated so that if the RARO exists, the system will not try to create a new instance.

INC-125822 · Issue 566312

Agile Studio correctly embedding attachments

Resolved in Pega Version 8.4.2

Attachments were not being included in Agile Studio documents for backlogs and sprints as expected. This was traced to the third-party jar "jsoup", which was converting the parameter PegaDocumentObject to pegadocumentobject, causing a mismatch. This has been resolved by adding a check that will replace the converted name with the correct one.

INC-78420 · Issue 566792

Documentation clarified for pxGenerateExcelFile with template values

Resolved in Pega Version 8.4.2

Using Export to Excel created the document, but pxGenerateExcelFile was not replacing template values in the generated output file. To improve the clarity of the necessary configuration, the documentation for pxGenerateExcelFile has been updated to include an example of the usage:This can be used anywhere in platform to export excel file. E.g. - export stories, specifications, requirements etc. Example Usage of properties in template: {.pagelist().property input}\n{.property input}

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