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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D76620 · Issue 544576

Resolved touch events issue with updated Google Chrome

Resolved in Pega Version 8.3.3

After upgrading Google Chrome, touch events on a flow action under the Action Button in a case or on the application under "Launch web interface" were not reacting and the flow actions were not accessed. Investigation showed that Google Chrome's latest upgrade (79.0.3945.130) removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. This has been resolved by adding a check for navigator.maxTouchPoints to identify for Google Chrome whether the device involved has a touchscreen.

SR-D85551 · Issue 548075

Resolved touch events issue with updated Google Chrome

Resolved in Pega Version 8.3.3

After upgrading Google Chrome, touch events on a flow action under the Action Button in a case or on the application under "Launch web interface" were not reacting and the flow actions were not accessed. Investigation showed that Google Chrome's latest upgrade (79.0.3945.130) removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. This has been resolved by adding a check for navigator.maxTouchPoints to identify for Google Chrome whether the device involved has a touchscreen.

SR-D82882 · Issue 544165

Special characters excluded in the create tag activity

Resolved in Pega Version 8.3.3

The system was allowing the creation of a tag with special characters at the case level from the Actions tab. This was traced to the pxCreateTag activity 3rd step, which passed the current page parameter without invoking the pyValidateTagName activity. This has been corrected by updating the logic.

INC-127981 · Issue 562998

Rulesets removed from direct invocation ability

Resolved in Pega Version 8.2.7

The following rules have been updated such that they are no longer available to be invoked directly by a client or service: Clipboard_ExecuteActivity, getClassInstances, getOperatorIDs, and GetXMLRuleData. In addition, pzAutoGenClipboard_ExecuteActivity will now require authentication.

SR-D79831 · Issue 562800

Access Deny working as expected for Offers

Resolved in Pega Version 8.2.7

It was possible to Save-As an offer in PegaMKT-Work-Offer after encountering an access deny rule. The record was not created in Dev Studio, however, and an expected denial of access was not registered at runtime. This was due to Access deny rules not being considered as a part of validation, and has been resolved by adding the necessary permission validation to the new harness that will produce the error message informing the user that they are missing a permission. Additional work has also been done to pass the 'pzKeepPageMessages' parameter as true so that page level error messages are correctly displayed.

SR-D87673 · Issue 548627

PegaCESvcsIntegrator security updated

Resolved in Pega Version 8.2.7

Security updates have been made which now require authentication to consume the services from the PegaCESvcsIntegrator package.

SR-D88451 · Issue 550848

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.2.7

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D91834 · Issue 554424

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.2.7

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

INC-120326 · Issue 564435

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.2.7

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

SR-D68572 · Issue 543003

Added check for duplicate attachment names with S3

Resolved in Pega Version 8.2.7

S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.

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