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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-186489 · Issue 668373

Offline mobile app create work with parameters correctly saves work object

Resolved in Pega Version 8.7

The CreateNewWork processor was not saving the work object after merging client and server page. This has been resolved.

INC-187230 · Issue 672471

Resolved exception during LDP processing

Resolved in Pega Version 8.7

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-188573 · Issue 671570

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.7

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

INC-191970 · Issue 680396

Updates made for reviewing online case in an offline app

Resolved in Pega Version 8.7

After developing a Field Service Mobile app on Pega 8.3, updating and assessing the Mobile App on Pega 8.6 resulted in a flicker in the back arrow for returning to the work list. This was traced to WebViewManager not being available for online cases in offline apps, and has been resolved by adding an update that will use attachOnload/detachOnload if WebViewManager is not available. In addition, an issue with creating a space or document on mobile has been corrected by using the onViewRendered method instead of attachOnload for the offline app case.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-205666 · Issue 702934

Database table correctly prevents deletion if there are descendant classes

Resolved in Pega Version 8.6.5

When deleting a concrete class with descendant classes via an activity (Rule-.Delete), the Rule-Obj-Class.ValidateDeleteInternal activity was throwing an error message indicating the class could not be deleted due to descendant classes. However, the corresponding database table rule was deleted anyway. Investigation showed this was caused by ValidateDeleteInternal not reaching the Obj-Save-Cancel step. This can be fixed by modifying step 11, the post when conditions, to jump to END and set the END label at the Obj-Save-Cancel step instead Exit-Activity, but this issues has been resolved by updating all failure states to run end step. In addition, security has been updated to disallow "Allow invocation from browser".

INC-205938 · Issue 721200

Improved handling for heavy use of PushDailyUserData

Resolved in Pega Version 8.6.5

The PushDailyUserData agent was causing utility node performance issues due to the amount of data it was fetching from pr_hourly table. To resolve this, an update has been made which will run the agent once per day and chunk large data.

INC-209158 · Issue 722412

Loop handling updated for Decision Table OR conditions

Resolved in Pega Version 8.6.5

The system was crashing when saving or checking in a decision table with 21 columns and 20 rows where each cell contained 1, 2, or 3 OR conditions. Investigation showed this was caused by an indefinite number of loops when 'or' conditions were used in the test consistency activity, and this has been resolved with an update which ensures only the specified number of loops are performed.

INC-211248 · Issue 713158

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.6.5

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-213918 · Issue 714454

Discard button works consistently

Resolved in Pega Version 8.6.5

After check out, the discard button was not working consistently for decision tables or MapValue. Investigation showed this occurred when an exported file was being downloaded in the same window, as the thread would be busy with the file and not able to perform the discard action on the window. To resolve this, the configuration for the download on the same window has been removed, exportToDecisionTable has been modified to handle an iframe, and a runScript action has been added to register the exportToExcel activity and download in iframe.

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