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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-201633 · Issue 706556

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.7.2

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-210526 · Issue 705639

Mobile supports icons for file attachment

Resolved in Pega Version 8.7.2

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-211208 · Issue 709647

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.7.2

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util. Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709282

Access group context handling updated for Mobile

Resolved in Pega Version 8.7.2

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

SR-117345 · Issue 179910

"Edit in Excel" handling corrected for delegated decision tables

Resolved in Pega Version 7.1.8

"Edit in Excel" was not working correctly on a decision table if it was delegated to a WorkManager portal from a traditional portal. After clicking on the edit button two pop ups appeared, and the Excel sheet was not visible after the pop ups were dismissed. This was traced to an issue with ActiveX where the server was not getting a fully-qualified URL in cases of open portal threads, and a check has been added to ensure proper handling.

SR-117931 · Issue 181714

Resolved clipboard conflict for obj-open-by-handle

Resolved in Pega Version 7.1.8

Doing an obj-open-by-handle or obj-open-by-handle/copy on work objects containing properties that reference data pages caused errors about non modifiable pxObjClass properties and non matching clipboard property modes. This was caused by a clipboard conflict, and has been addressed by handling the clipboard property as set value for feature property.

SR-118440 · Issue 178175

Sorting fixed for RD Repeat Grids with joined properties

Resolved in Pega Version 7.1.8

When sorting a Repeat Grid based on a Report Definition, if the user tries to sort on a property from a join then it would fail with the error 'Cannot get property information for: Assign-Worklist..' This was caused by ObjClass being missing for few elements of page list, and has been fixed. In addition, a check has been added to ensure proper handling in cases where Obj class is missing.

SR-118474 · Issue 182925

Corrected time zone mismatch in Report Browser

Resolved in Pega Version 7.1.8

If a server and an operator had different time zones set, reports that were scheduled through the report browser to run and deliver notifications to a list of recipients would run immediately if the schedule was modified. To handle this time zone difference, "Pega-ScheduledTask.pzPostProcess" has been modified to use the time zone from calendar in the formatter.

SR-118474 · Issue 178295

Corrected time zone mismatch in Report Browser

Resolved in Pega Version 7.1.8

If a server and an operator had different time zones set, reports that were scheduled through the report browser to run and deliver notifications to a list of recipients would run immediately if the schedule was modified. To handle this time zone difference, "Pega-ScheduledTask.pzPostProcess" has been modified to use the time zone from calendar in the formatter.

SR-118755 · Issue 177568

Enhanced logging for access group decisions

Resolved in Pega Version 7.1.8

In order to facilitate troubleshooting, logging has been added to track how the Core Engine decides what Access Group to assign to the running Agent. This lists the name/ruleset/ruleset version of the Data-Agent-Queue record being utilized, the Access Group specified by it, and any further steps that determine what AG gets used. If the DAQ gets rebuilt, it will show how it gets rebuilt from the Rule-Agent-Queue record.

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