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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D72672 · Issue 536388

Security updated for CreateOperator

Resolved in Pega Version 8.2.6

In order to improve security, CreateOperator in Pega-ProCom will require authentication to run with pxCanManageUsers privilege.

SR-D75469 · Issue 538121

Resolved null-pointer exception in Expression Builder launch from activity rule

Resolved in Pega Version 8.2.6

A NullPointerException occurred in SafeURL when trying to launch the Expression Builder from an activity rule. This was trasced to a failure to get a value property in a target field due to the target element and its parent element containing the same value for name attribute. This caused the parent element to be considered instead of the target element. To resolve this, the search for the target element in parent tag will use '$p' along with 'target element name' in query selector.

SR-D78698 · Issue 545386

Improved temporary page clearing for UpdateAndDeleteAssignments

Resolved in Pega Version 8.2.6

When using the Change Stage shape in a flow to move it to the Complete stage, the expectation is that the status should be set to Resolved-Completed and all open assignments should be deleted. In some scenarios, the audit history showed the case moved to the Complete stage and the assignments deleted properly, but the case status was not set to Resolved-Completed. This was traced to the temporary page "pgWork_x" getting leaked from pzUpdateAndDeleteAssignments activity when a case is being processed to closure (via pzProcessResolutionStage > pxForceCaseClose path). When the same work object was reprocessed in the same thread and the findPageByHandle(WorkObjectID) function received this temporary page's reference, then the actual operation was not committed to the database. To resolve this, updates have been made to remove the precondition at step#15 of the pzUpdateAndDeleteAssignments activity to ensure the temporary page gets removed appropriately.

INC-173986 · Issue 668933

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.5.6

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-175533 · Issue 678908

Improved Page compare for page groups

Resolved in Pega Version 8.5.6

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

INC-177312 · Issue 692109

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.5.6

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-179769 · Issue 671021

Document generation new line formatting made consistent

Resolved in Pega Version 8.5.6

The GenerateWordDocument API and Generate Document shape were not adding new line to a Word document even when Text Area format was used. This was traced to a difference in document generation which varied between adding \n and adding \r\n for new line, causing inconsistent behavior, and has been resolved.

INC-182152 · Issue 667394

Special character handling updated for export MapValue to Excel

Resolved in Pega Version 8.5.6

The Excel download was failing when the Row/Column definition or column configuration of a map value contained an equals sign (=) or < > brackets inside quotation marks. This has been resolved by adding an update that will evaluate the comparator value at the start of the row condition value, and row condition value and row condition operator will be set separately.

INC-182248 · Issue 665779

Added logic to handle manual validate rule creation

Resolved in Pega Version 8.5.6

Manually creating a Validate rule with conditions and then opening the configure view with conditions caused the validation rule to be removed from the flow action rule along with the validation conditions in the validation rule referred in flowAction rule. This has been resolved by updating the logic in the Condition Builder to handle this use case.

INC-182576 · Issue 677526

Improved Page compare for page groups

Resolved in Pega Version 8.5.6

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

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