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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-120450 · Issue 561743

Configure view finds existing calculations for properties

Resolved in Pega Version 8.4.2

Modifying a property to ‘calculated: Readonly’ by creating declare expression inside a fieldgroup list (which was created in the data model and refers to a datatype) while adding the fieldgroup list property by selecting from the field in the configure view of a step was not reflected when adding the same list type property inside another step of configure view. Declare expressions were created with page context for embedded fields by default in configure view, but Declare expressions have recently been enhanced and no longer expected to use page contexts. Because Configure view continued to use page contexts, this resulted in calculations that existed not being picked up. This has been resolved by configuring view handling for page list fields specifically to not create new calculations with a page context. Detection of calculations has also been updated to not check for page context to match the recent Declare expression enhancements.

INC-120472 · Issue 571437

Corrected date display on export to Excel

Resolved in Pega Version 8.4.2

Reports which have visible date and Date time properties or values displayed correctly when viewed in PEGA, but when the data was exported to Excel the values were converted to GMT time. Due to this the date fields (with no time stamp) were showing the date less by one day in Excel. This has been corrected.

INC-123033 · Issue 561388

Updated logic for delegating when the RARO exists

Resolved in Pega Version 8.4.2

When trying to delegate a Data Type, the validation error "Update Record Failed: This record is non-versioned and already exists and can not be moved to a different ruleset" appeared. Because data type delegation is dependent upon the existence of a RARO for the delegated data type, when delegating the ruleset of the RARO to accessgroups with the same roles the code was attempting to update the RARO. Updating the RARO determines if the Ruleset of the RARO is unlocked. If the ruleset is locked, then the logic attempts to select a new ruleset, but the RARO cannot be moved to a new ruleset. To resolve this, the logic has been updated so that if the RARO exists, the system will not try to create a new instance.

INC-125822 · Issue 566312

Agile Studio correctly embedding attachments

Resolved in Pega Version 8.4.2

Attachments were not being included in Agile Studio documents for backlogs and sprints as expected. This was traced to the third-party jar "jsoup", which was converting the parameter PegaDocumentObject to pegadocumentobject, causing a mismatch. This has been resolved by adding a check that will replace the converted name with the correct one.

INC-78420 · Issue 566792

Documentation clarified for pxGenerateExcelFile with template values

Resolved in Pega Version 8.4.2

Using Export to Excel created the document, but pxGenerateExcelFile was not replacing template values in the generated output file. To improve the clarity of the necessary configuration, the documentation for pxGenerateExcelFile has been updated to include an example of the usage:This can be used anywhere in platform to export excel file. E.g. - export stories, specifications, requirements etc. Example Usage of properties in template: {.pagelist().property input}\n{.property input}

SR-D91834 · Issue 554426

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.4.2

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

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