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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-173986 · Issue 668935

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.7.1

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-177312 · Issue 692110

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.7.1

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-196266 · Issue 694837

Performance improvements for CDH

Resolved in Pega Version 8.7.1

Significant slowness was seen in Customer Decision Hub (CDH) during save-as or check-in/check-out of an offer rule. This has been resolved by passing the current parameter page to the RuleCheckOut activity in pxUpdateRecordInner so that CDH can pass a skipValidate parameter to skip the validation during checkout.

INC-198113 · Issue 693353

Link-Association-Follow updated

Resolved in Pega Version 8.7.1

The report definition 'pyGetAssociations' was generating the error "data.internal.rd.reference.InvalidReferenceException InvalidReferenceException .pxLinkedRefTo Cannot use an unexposed property as there is no BLOB column for the class: 'Link-Association-Channel'". This has been resolved by updating pzUnfollowReview to handle Link-Association-Follow, which will prevent these log errors.

INC-200416 · Issue 699862

Updated AttachmentPreview control for Account Manager Access Group

Resolved in Pega Version 8.7.1

When using the Account Manager Access group as the default and only access group on a profile, attempting to render a PDF on the click of a link did not work as expected. The render-on-click worked as expected when logged in as the Author and the application was switched to Account Manager. This has been resolved by registering the activity pzAppStorageOkToAttachFile in the pzAttachmentPreview control.

INC-203548 · Issue 694853

Performance improvements for CDH

Resolved in Pega Version 8.7.1

Significant slowness was seen in Customer Decision Hub (CDH) during save-as or check-in/check-out of an offer rule. This has been resolved by passing the current parameter page to the RuleCheckOut activity in pxUpdateRecordInner so that CDH can pass a skipValidate parameter to skip the validation during checkout.

INC-206782 · Issue 701143

BAC updated for delegated circumstanced decision table rule

Resolved in Pega Version 8.7.1

An unregistered request error was encountered while launching the DelegatedRulesPage harness when pyBlockUnregisteredRequests >=1. This was traced to a delegated circumstanced decision table rule which caused a request error for the @baseclass.pzLookupCircumList activity, and has been resolved by updating the BAC handling for this activity.

INC-207210 · Issue 703702

Empty check added to OpenRuleAdvanced

Resolved in Pega Version 8.7.1

A blank screen was displayed when attempting to open a requirement set rule in Dev Studio. This was a missed use case while updating the OpenRuleAdvanced control to handle BAC compatibility, and has been resolved by adding an empty check in addition to the existing null check along with an 'if' condition to check for pyActivity input.

SR-D91834 · Issue 554425

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.5

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

SR-D71475 · Issue 538721

Check added to apply values of newAssignPage.pxFormName

Resolved in Pega Version 8.5

After upgrade, trying to open existing assignments resulted in a different harness being opened. This was traced to changes in how the property newAssignPage.pxFormName was used, and has been resolved by checking whether the harnesspurpose is dynamic before setting the pxFormName. If formname is already present, the system will proceed with picking the harness from the shape.

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