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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D37415 · Issue 508969

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.1.7

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D35734 · Issue 504477

Escalation updated to ensure assignee is notified of missed deadline

Resolved in Pega Version 8.1.7

The Passed Deadline SLA Actions to send email to the owner were not triggered as configured in SLA rule form. To correct that, pzMapEasyEscalationParams steps 3.4.10 and 3.4.11 have been modified to support "NotifyAssignee" for the passed deadline.

SR-D39547 · Issue 505859

Check added for backwards compatibility with Case Type when rules

Resolved in Pega Version 8.1.7

After upgrade, the When rules present on case type rules (used for skipping stages or showing/hiding stage-wide or case-wide actions) were not executing at run time. This was traced to the introduction of the pySkipOrAllowType property in recent versions, and was only reproducible when the ApplicationRuleset was locked and after upgrade irrespective of whether the condition for when was true or false. To resolve this and enhance backwards capability, a check has been added for the SkipOrAllowType property being empty.

SR-D42566 · Issue 512874

Security improvements for ApplicationInventory and Delete Class

Resolved in Pega Version 8.1.7

It was possible to call the activity "ApplicationInventory of class Rule-" by appending the activity name in the URL. To improve security, the ApplicationInventory activity and HTML rule have been removed from the system. In addition, it was possible to access the "delete class" screen and perform actions on top of it by directly appending the stream to the URL. This has been refactored so the screen will be presented only if the pzSystemOperationsAdministrator privilege is in the current access group.

INC-173986 · Issue 668935

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.7.1

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-177312 · Issue 692110

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.7.1

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-196266 · Issue 694837

Performance improvements for CDH

Resolved in Pega Version 8.7.1

Significant slowness was seen in Customer Decision Hub (CDH) during save-as or check-in/check-out of an offer rule. This has been resolved by passing the current parameter page to the RuleCheckOut activity in pxUpdateRecordInner so that CDH can pass a skipValidate parameter to skip the validation during checkout.

INC-198113 · Issue 693353

Link-Association-Follow updated

Resolved in Pega Version 8.7.1

The report definition 'pyGetAssociations' was generating the error "data.internal.rd.reference.InvalidReferenceException InvalidReferenceException .pxLinkedRefTo Cannot use an unexposed property as there is no BLOB column for the class: 'Link-Association-Channel'". This has been resolved by updating pzUnfollowReview to handle Link-Association-Follow, which will prevent these log errors.

INC-200416 · Issue 699862

Updated AttachmentPreview control for Account Manager Access Group

Resolved in Pega Version 8.7.1

When using the Account Manager Access group as the default and only access group on a profile, attempting to render a PDF on the click of a link did not work as expected. The render-on-click worked as expected when logged in as the Author and the application was switched to Account Manager. This has been resolved by registering the activity pzAppStorageOkToAttachFile in the pzAttachmentPreview control.

INC-203548 · Issue 694853

Performance improvements for CDH

Resolved in Pega Version 8.7.1

Significant slowness was seen in Customer Decision Hub (CDH) during save-as or check-in/check-out of an offer rule. This has been resolved by passing the current parameter page to the RuleCheckOut activity in pxUpdateRecordInner so that CDH can pass a skipValidate parameter to skip the validation during checkout.

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